Job description
We are looking for a highly motivated Delivery Manager (or Associate Manager, depending on experience level) to join our Delivery team. In this role, you will be responsible for implementing AI-powered solutions for our global retail clients. You will manage delivery processes end-to-end, working closely with internal product, engineering, and customer success teams, as well as client stakeholders.
The ideal candidate is a strong project and people manager who is comfortable in client-facing roles, has experience in inventory and demand planning, and is passionate about delivering operational excellence in complex, multi-stakeholder environments. What You’ll Do ● Lead the successful delivery and implementation of Invent.
ai’s inventory and pricing solutions to enterprise clients ● Serve as the key point of contact for client stakeholders during the delivery phase ● Manage project scope, timelines, milestones, and resource allocation in alignment with Invent’s delivery methodology ● Ensure high-quality delivery in line with Invent.ai standards and processes ● Collaborate with internal teams to align technical delivery with client needs ● Lead, coach, and develop cross-functional delivery teams ● Anticipate and manage project risks and dependencies, ensuring proactive communication and resolution ● Ensure client satisfaction and long-term relationship building through consistent, value-driven delivery ● Contribute to the continuous improvement of delivery processes and internal tools Requirements ● 7+ years of experience in project or program management, preferably in enterprise SaaS or consulting ● Experience in inventory optimization, demand forecasting, or supply chain planning is strongly preferred ● Background in Industrial Engineering, Supply Chain Management, or a related quantitative field ● Strong track record of client-facing delivery experience across multiple markets (international experience is a big plus) ● Demonstrated ability to manage complex projects with multiple stakeholders and cross-functional teams ● Experience managing and mentoring team members, providing feedback and coaching ● Excellent organizational and communication skills in English ● Proficiency in project management tools (e.
g., Jira, Asana, MS Project) ● Analytical mindset with a strong understanding of retail supply chain dynamics ● Coding and analytics experience using SQL and at least one analytics-focused language such as Python is a plus Core Competencies ● Collaboration & Communication: Builds strong teams and manages stakeholders effectively ● Client-Centricity: Puts client needs at the heart of all decisions and actions ● Consulting Skills: Delivers insight-driven, value-added recommendations ● Results Orientation: Owns outcomes and drives performance ● Proactive Mindset: Anticipates challenges and solves them early ● Team Development: Coaches and supports continuous learning ● Agility & Innovation: Adapts quickly and encourages creative thinking