Greene County Dental - Patient Coordinator Catskill NY

Position Details: Location

• Greene County Dental Address - 11 Boulevard Ave, Catskill, NY 12414 Full Time: Monday 8am - 5pm, Tuesday 8am - 7pm, Wednesday 8am - 5pm, Thursday Off Friday 8am - 4:30pm Salary - $20 - $24/hr Requirements: High School Diploma/equivalent Dental and/or customer service experience (Preferred) We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our Full Time Patient Coordinators: Health/dental/vision benefits 401K with employer match Sick Days, Paid holidays, PTO As a Patient Coordinator, you will be providing the practice with important administrative support such as: � Serving as the primary non-clinical business interface with the patient, performing a variety of tasks critical to the smooth functioning of the practice, including, but not limited to: meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support, education, and counseling on practice and insurance procedures and requirements. � Working within the dental management software to perform and confirm patient scheduling, filling doctors� and hygienists� schedules and managing wait lists; may use marketing/communication software to confirm patient appointments and perform other patient-relations functions; may also schedule patients with specialists. � Creating and maintaining patient records: inputs data to the dental management system, including, but not limited to, some or all of the following: medical histories, treatment plans, insurance information, patient photographs x-rays, and other critical data; creates, updates, and maintains patient paper charts with required forms and other key information. � Performing financial functions including, but not limited to, some or all of the following: receiving patient payments, developing and discussing payment plans; tallying cash and checks, charging patients out in dental management system; insurance verification; and mailing insurance claims and pre-estimates to insurance companies. May also make patient collections calls and interact with insurance carriers as needed. � Performing office maintenance and communications functions, which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe, seamless and pleasant experience for patients.