Attendance Officer

Middlesbrough, Cleveland, United KingdomPosted Oct 21, 2026

Job description

Role: Attendance Officer Academy: Outwood Academy Acklam Start Date: ASAP Salary: £15,172 - £15,876 Working Pattern: 24 Hours Per Week, Term Time only plus 5 days. Are you passionate about ensuring every student maximises their potential through consistent attendance? As an Attendance Officer, you will be crucial in implementing whole-school strategies designed to improve attendance levels and actively reduce persistent absence.

This role blends operational duties, such as conducting home visits and late gate patrols, with essential administrative support, requiring resilient engagement with students and parents to address attendance barriers. Welcome from the Principal: Thank you for your interest in Outwood Academy Acklam. As Principal, I'm incredibly proud of our GOOD-rated, vibrant, and diverse 11-16 academy in Middlesbrough.

We have nearly 1,200 students who benefit from our spectacular building, state-of-the-art facilities, and strong, inclusive community. Our energetic and passionate academic and pastoral teams are committed to making a significant impact. This is evident in our consistently improving student outcomes, including being the highest performing school in the town on the Fairer Schools Index with 'Well Above Average' progress.

Everything we do is driven by our ACKLAM values. We are an outward-facing school that celebrates diversity and widens opportunities for both our students and the community. Staff love working here, and we trust you will too. We encourage you to submit an application or come for a look around. If you have any questions or would like to visit the school, please contact Olivia Smith, Education Welfare Officer (o.

smith@acklam.outwood.com). You will drive whole-school attendance strategies by providing operational and clerical support to reduce persistent absence. This involves conducting the daily 'Late Gate' patrol and maintaining the academy’s registration and attendance Management Information System, including operating the automated system for contacting parents regarding absence.

A key function is direct engagement with students and parents to discuss reasons for absence, offering appropriate support and challenge. You will also prepare and present detailed attendance data for monitoring and reports, process referrals for Fixed Penalty Notices, and publicise attendance information through various channels.

To view the job description please Click Here The successful candidate must demonstrate the ability to effectively communicate with diverse audiences, both verbally and in writing, and possess excellent time management and organisation skills. Proficiency in standard ICT packages, particularly Microsoft Office and Excel, is essential.

Required attributes include resilience and the ability to work effectively in difficult situations, including dealing with conflict, while remaining professional at all times. The ability to build effective working relationships with all stakeholders, including students and parents, is crucial. Experience in a school environment or attendance-related role is desirable, as is using CMIS or SIMS software.

A satisfactory DBS check is mandatory. Driving is required as part of this role. To view the person specification please Click Here

Description copied from Outwood Grange Academies Trust's careers page. Read the full posting before you apply.

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