Project Lead

We are looking for a proactive, high-performing, driven Project Manager to join our Change and Delivery team within Workplace, Property and Colleague Enablement. This role will use appropriate frameworks, tools and techniques to shape, plan and lead the end-to-end delivery of a portfolio of change initiatives, adapting approach to manage complexity and drive safe delivery at pace.

The role will work with stakeholders and the supply chain to agree scope, outcomes, plans, dependencies and resourcing needs, ensuring the right capacity and capability are in place to deliver towards the overall change team Objectives and Key Results (OKRs) and manage expectations throughout. The role will act as a facilitator and leader who helps and supports delivery teams to perform at their best, aligned to agreed change practices, processes and governance.

Typically, you’ll be managing the full lifecycle from discovery and planning through to implementation, close-down, and benefits realisation. Furthermore, you will ensure that delivery remains aligned with agreed objectives, timelines, and business outcomes. Additionally, you will own delivery plans, governance, reporting, budgets, and financial controls, ensuring projects are delivered efficiently and provide value for money.

Alongside this, you will proactively manage risks and issues, putting mitigations in place and escalating concerns where necessary to maintain successful delivery. This role also includes managing suppliers and third-party partners, defining requirements, monitoring performance against agreed milestones and SLAs, and ensuring effective collaboration with internal stakeholders.

Another key aspect is to contribute to strategic planning activities, including change roadmaps, prioritisation, and quarterly planning cycles. Working closely with Delivery Support and wider teams, the successful candidate will help optimise resources, remove blockers, and promote a culture of accountability and high performance.

They will also drive continuous improvement by applying lessons learned and enhancing delivery standards, methodologies, and ways of working We are happy to consider flexible working approaches to help you perform at your best. This is a 12-month secondment opportunity . At Nationwide we offer hybrid working wherever possible.

More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this role, you'll be based at your nearest regional office or hub.

We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon site approximately once per quarter . If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office.

If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing This role will involve leading the end-to-end delivery of projects, overseeing governance, reporting, project design, and change control to ensure agreed objectives and business outcomes are achieved. You will be managing project budgets, financial forecasts, and funding approvals, while tracking benefits and ensuring value is delivered throughout the project lifecycle.

The role will also take ownership of risk management, ensuring risks are identified, assessed, mitigated, and escalated appropriately, while maintaining compliance with organisational standards, policies, and supplier agreements. Additionally, you’ll be working closely with internal and external stakeholders, and will build strong relationships, contribute to strategic planning and roadmaps, remove delivery barriers, and promote a positive, values-driven culture across all project activities.

About you

Experience of working within a complex change management environment A proven expert in change delivery (including project management, release management, inception, delivery, demand planning and PMO) within small to medium scale complex change environments Extensive experience of working across multiple / diverse communities Strong business acumen and knowledge of Nationwide / Financial Services Knowledge and experience of working with traditional change methodologies as well as agile methods, adaptive change framework and setup-to-succeed Good negotiating, influencing, motivational and leadership skills Awareness of society strategy / change team outcomes and relative aspects to develop delivery plans Experience of leading/managing a team with strong communication skills Someone who is detail focused with the ability to grasp complex issues quickly Strong experience of working with agile methodology and to agile deliveries Our customer first behaviours put customers and members at the heart of how we work together.

They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel

• We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight
• We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better
• We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done
• We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: 25 days holiday, pro rata Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub – access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy . If you want to find out more about using AI in our recruitment process, please read more here . Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . Apply safely with Nationwide Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam. The hiring manager for this role is Martyn Eagles, and the main recruitment contact is Anoop Gosai.