Billing Supervisor

COMMUNITY HEALTH: Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE

Under the direction of the Billing & Coding Manager, the Billing Supervisor is responsible for the quality control of the entire revenue cycle including but not limited to; charge entry, claims submission and tracking, collecting, and payment posting. FUNCTIONS OF THE POSITION: Administers prescribed medications and treatments in accordance with nursing standards.

Performs certain lab tests. Takes and records patients vital signs, immunization status, and brief history. Maintains patient confidentiality. Cleans and autoclaves procedural equipment and instruments. Observes records and reports to physician patient’s condition and reaction to drugs and treatments, according to the nursing process.

Oversees appointment scheduling, assures priority is given to patients in emergency situations. SKILLS REQUIRED FOR SUCCESS: Expertise in processing insurance carrier payments/denials. Strong knowledge and accuracy in processing charges into practice management system. Strong attention to detail and analytical skills to identify areas of charge capture delay and/ or denials.

Resolve patient/customer complaints in a timely manner. Ability to assign CPT/HCPCS/ICD 10 diagnosis codes according to CPT and insurance carrier guidelines. Maintains current knowledge of billing system and coding changes Ability to contact and work with patients setting up payment plans for CHCRR services Provide training and oversight of the billing and collections employees.

Review charge entry batches and provides feedback to appropriate staff. Ensure correct coding, timely charge entry, billing compliance, and with the Billing & Coding Manager, provide on-going education to billing staff. Reporting to the Billing & Coding Manager, the Billing Supervisor has input into the selection of staff, training employees, planning, assigning and directing work, addressing complaints and resolving problems.

OTHER DUTIES: Participates in improvement projects, initiatives and related training in areas of responsibility. Attends required meetings Participates as a team player Assumes other tasks as assigned HOW WE SUPPORT YOU: Work Life Balance Generous Time Off Medical, dental, and vision insurance. Health savings account option.

Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule. Comprehensive Wellness Program.