Regional Senior CRM Associate

Our Journey The Shop. Back Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, Shop. Back saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members.

Founded in Singapore in 2014, Shop. Back now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners. You will be the driving force behind Shop. Back’s engagement and retention strategy across Asia-Pacific. You’ll set the vision for how CRM can unlock growth, shape best practices across markets, and influence teams toward delivering personalized, data-driven experiences that keep users coming back.

This role calls for a technical CRM expert who can balance big-picture thinking with executional excellence, influence stakeholders at all levels, and scale impact across diverse markets.