DCC Bingo Manager

Essential functions

Courteous and neat in appearance. Exhibits a friendly, helpful, and courteous manner when dealing with guests and team members. Administers and monitors all bingo activities to the policies and procedures of the organization Entering information into the Bingo Management System Be current with the DNGE Employee Handbook policies & procedures as well as the MICS Ensures the integrity of the game Resolve disputes Analyze Bingo reports Ensure an adequate inventory of bingo supplies is on hand Develop new programs and promotions Prepare a monthly calendar every two months in advance.

Must have a phone and reliable transportation Working closely with guests to handle questions and help resolve complaints Keeping equipment in working order Keeping work area tidy Promoting sales Required to fill in, in the Bingo department, if needed (see non-essential functions) Complies with other reasonably assigned duties received from the General Manager or above.

Non-essential functions Handling large sums of money. Verifying paper bingo card inventory at the beginning and ending of each session Verifying level of admission tickets of all winners Verify/Confirming winning bingo cards Ensuring/Verifying correct payouts for bingo winners Paying guests’ bingo winnings Announce Bingo Ball in a clear concise tone Updating the Progressives on the whiteboard, hotline, and website Preparing and announcing Bingo House Rules at the beginning of each session Setting up equipment as well as Bonanza board and Bonus numbers as it pertains to each session Monitor the guests and help with any questions and concerns Maintaining a steady flow of the game Reconciling paper bingo card inventory and cash at the end of each session Transferring cash to casino cage while being escorted by Security Officer at the end of each session Receiving Gaming keys for bingo sensitive areas Ensuring the correct session and date are in play Accounting for accruals Assembling Bingo sheets and packs in preparation for session Responsible for sales of admission packets and machines Contacts Continuous contact with all Bingo Personnel Keeping staff informed about any and all upcoming events and changes to work schedules Hosting bi-weekly to monthly department meetings Frequent contact with the General Manger Prepare and review necessary reports Maintain communication on any issues and events Attending mandatory company meetings Frequent contact with Gaming Commission Receiving approval prior to Implementing new programs or any changes Receiving approval prior to disposing of unused or damaged Bingo equipment Regular contact with the Accounting department Completing end of month inventory counts Attending monthly financial meetings Submitting invoices and purchase orders to ensure adequate inventory of all bingo supplies is on hand Reviews and submit bills for payment Develop, monitor, and adhere to an annual budget for Bingo Department Ensure that all reconciliation reports are completed in a timely manner Regular contact with the Marketing Manager Developing and involvement in promotional activities of Bingo Moderate contact with Suppliers When ordering Bingo Paper supplies When ordering Prizes for Bingo Bashes When changing programs, to ensure that it is done correctly For routine maintenance and repairs Infrequent contact with Human Resources Department Prepare Staff Requisitions as needed Reviewing potential candidates for hire Taking part in interviews for new hires Submitting Disciplinary action forms Infrequent contact with other department team members When unforeseen issues arise dealing with outside of the Bingo department supervisory responsibilities Training Prepare work schedules Coaching and monitoring performance of staff to ensure compliance with the organization policies and procedures Preforming 90 day and annual evaluations The reward and disciplining of Bingo Staff Resolving any internal or external complaints/conflicts Maintaining proper staffing levels