SESLHD - Administration Officer (Level 3) Sexual Health and Blood Borne Viruses

Employment Type : Permanent Full Time Position Classification : Administration Officer Level 3 Remuneration : $73,915.12 - $76,218.8 Per annum plus superannuation Hours Per Week : 38 Requisition ID : REQ695108 Location: The Albion Centre, Surry Hills Applications close: Monday 19 October 2026 What you'll be doing The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'.

SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it. SESLHD's Sexual Health and Blood Borne Virus Services (SHBBV) provides leadership, innovation, and research in the prevention, diagnosis, and treatment of sexually transmissible infections (STIs) and blood borne viruses.

SHBBV delivers care at individual and population levels across SESLHD and through four statewide services, reaching approximately 28,000 clients annually via fixed locations and outreach networks. The team includes diverse, highly skilled staff such as nursing, medical, allied health, health promotion, administrative, and technical professionals, making SHBBV the largest service of its kind in Australia.

Sexual Health and Blood Borne Virus Services operate across five SESLHD sites: The Albion Centre (Surry Hills), Short St Centre (St George Hospital), Sydney Sexual Health Centre (Sydney Hospital), The Kirketon Road Centre (Kings Cross) and True Colours (Surry Hills). Services include STI screening, HIV and Hepatitis management, HIV prevention, gender-affirming hormone therapy, contraception and terminations, focusing on priority populations identified in NSW HIV and STI strategies.

These populations include men who have sex with men, trans and gender-diverse people, people who inject drugs, sex workers, homeless people, young people, Aboriginal and Torres Strait Islander people, and culturally diverse groups. The administration team ensures high-quality reception and customer service. This role involves booking appointments, registering and checking in patients, managing patient flow, and collaborating with clinical staff.

Key duties include managing inquiries, ensuring accurate patient data entry, Medicare billing, and contributing to safety and quality initiatives. Strong customer service and communication skills are essential to maintaining a welcoming and professional environment.

Benefits

• Up to 12 allocated days off each year in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport.
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance. Selection Criteria Demonstrated experience with Microsoft Office and ability to input data into database packages. Demonstrated experience in general office duties including reception. Demonstrated good verbal communication skills. Demonstrated willingness to work shifts and locations as required. Demonstrated capacity to work with minimal supervision and to undertake a wide range of tasks as an effective member of a team in what can be a high pressure and high-volume work environment. Demonstrated non-judgemental and empathic approach towards all people including those from diverse backgrounds. Need more information?

1. Click here for the Position Description and SESLHD Expected Standards
2. Find out more about applying for this position For role related queries or questions contact Phuc Nguyen Nguyen on Phuc.Nguyen2@health.nsw.gov.au Our CORE Values are C ollaboration, O penness, R espect and E mpowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-PaCH@health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants An eligibility list may be created for future vacancies Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases for all positions prior to offer We do have an Aboriginal Workforce Team that can also provide support (SESLHD-Aboriginal. Workforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website .