Sales Account Manager (3 positions open)

Overview

AARP Services, Inc., founded in 1999, is a wholly-owned taxable subsidiary of AARP. AARP Services manages the provider relationships for and performs quality control oversight of the wide range of products and services that carry the AARP name and are made available by independent providers as benefits to AARP’s millions of members.

The provider offers currently span health products, financial products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; credit cards, auto and home, mobile home and motorcycle insurance, life insurance and annuities; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services and legal services.

AARP Services also engages in new product development activities for AARP and provides certain consulting services to outside companies. The Sales Account Manager identifies, develops, and manages new business opportunities while building strong, long-term client relationships. This role manages prospecting and sales activities, develops compelling client presentations and proposals, and partners cross-functionally with Sales, Marketing, and Research to create integrated media and marketing solutions that address client needs.

The Sales Account Manager stays current on evolving media trends and identifies opportunities to enhance sales effectiveness, improve processes, and drive business growth.

Responsibilities

Manages client activity by tracking sales activities, managing contact information, and maintaining strong relationships. Prospects for new clients based on territory assignment/category/or other opportunities identified by sales management. Develops presentations and media plans, in collaboration with marketing and research teams, to meet client needs.

Embraces new media channels and products to stay up to date with market trends and recommends products and programs to clients. Prepares monthly and annual territory reports or other sales activity information as needed. Maintains all sales activity in a Customer Relationship Management (CRM) tool or the best available technology.

Manages client interactions through email, phone, in-person meetings/presentations, and both virtual and in-person entertainment.

Qualifications

Bachelor’s degree (BA/BS) preferred in Business, Marketing, Communications, Advertising, or a related field. 6+ years of experience in media sales, advertising sales, account management, business development, or a related client-facing sales role. Demonstrated experience prospecting, developing new business, growing existing business, and managing a portfolio of client accounts, with a proven ability to build and maintain long-term client relationships.

Strong knowledge of the media and advertising landscape, including digital, print, social, content, and emerging media channels, with the ability to recommend solutions aligned with client objectives. Experience developing and delivering client presentations, proposals, and integrated marketing solutions in partnership with marketing, research, creative, and other cross-functional teams.

Proven ability to manage the full sales cycle, from prospecting and needs assessment through proposal development, negotiation, closing, and ongoing account management. Experience using Customer Relationship Management (CRM) platforms such as Salesforce to manage prospects, maintain client information, track sales activity, and support pipeline and territory reporting.

Excellent communication, presentation, negotiation, and relationship-management skills, with the ability to effectively engage clients and internal stakeholders through virtual meetings, in-person presentations, email, phone, and client events. AARP will not sponsor an employment visa for this position. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise

• (Telework) Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. Manages client activity by tracking sales activities, managing contact information, and maintaining strong relationships. Prospects for new clients based on territory assignment/category/or other opportunities identified by sales management. Develops presentations and media plans, in collaboration with marketing and research teams, to meet client needs. Embraces new media channels and products to stay up to date with market trends and recommends products and programs to clients. Prepares monthly and annual territory reports or other sales activity information as needed. Maintains all sales activity in a Customer Relationship Management (CRM) tool or the best available technology. Manages client interactions through email, phone, in-person meetings/presentations, and both virtual and in-person entertainment. Bachelor’s degree (BA/BS) preferred in Business, Marketing, Communications, Advertising, or a related field. 6+ years of experience in media sales, advertising sales, account management, business development, or a related client-facing sales role. Demonstrated experience prospecting, developing new business, growing existing business, and managing a portfolio of client accounts, with a proven ability to build and maintain long-term client relationships. Strong knowledge of the media and advertising landscape, including digital, print, social, content, and emerging media channels, with the ability to recommend solutions aligned with client objectives. Experience developing and delivering client presentations, proposals, and integrated marketing solutions in partnership with marketing, research, creative, and other cross-functional teams. Proven ability to manage the full sales cycle, from prospecting and needs assessment through proposal development, negotiation, closing, and ongoing account management. Experience using Customer Relationship Management (CRM) platforms such as Salesforce to manage prospects, maintain client information, track sales activity, and support pipeline and territory reporting. Excellent communication, presentation, negotiation, and relationship-management skills, with the ability to effectively engage clients and internal stakeholders through virtual meetings, in-person presentations, email, phone, and client events. AARP will not sponsor an employment visa for this position. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise
• (Telework) Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.