Operations Manager

Operations Manager Location: Huntingdon, TN. Relocation may be necessary.

Position Summary

The Operations Manager leads day-to-day operations across multiple warehouse locations, ensuring safe, efficient, and profitable operations while meeting company and customer expectations . Essential Responsibilities Manage personnel, includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.

Responsible for overall performance of warehouses, including operations, customer service and contract KPIs. Work daily with all assigned Keller Warehouse locations to resolve any operational/customer issues. Design and manage productivity metrics, WMS based reporting, and operational KPIs. Use data analytics to identify labor trends and workflow inefficiencies.

Develop and maintain Standard Operating Procedures (“SOP’s”) for each assigned warehouse location. The SOP’s will cover every aspect of the warehouse from using handhelds to operating a tow motor in a Keller safe manner. Develop/design/maintain productivity metrics and departmental goals. Regularly monitor progress to identify trends in activity and labor.

Recommend, implement, and administer policies and procedures to enhance operations. Meet customer scorecard objectives. Skills Effective communication Accountability Employee development and performance management skills Must be adept at gathering information from various sources with the ability to analyze data and make recommendations for improvements.

Qualifications

Extensive working knowledge of warehouse operations (pallet in pallet out, pick and pack, material fulfillment, inventory management, Warehouse Management Systems (“WMS”) and RF Equipment). Skilled in the use of computers and the internet, preferably in a PC, Windows-based operating environment. Mastery skills in MS Office, particularly MS Excel, and other data analysis tools.

Must be adept at gathering information from various sources with the ability to analyze data and make recommendations for improvements. 5 years 3PL warehouse management experience. Occasional travel may be required for training, company events, or site visits. Physical and Work Environment Requirements This position works in an active warehouse environment and requires frequent movement and material handling.

Candidates must be able to lift up to 75 pounds independently or with assistance, work around powered equipment, wear required personal protective equipment, and work in varying temperatures, noise levels, dust, fumes, and odors.

Benefits

Keller offers a comprehensive benefits package to eligible employees, including: Medical, dental, and vision insurance Life and accidental death and dismemberment insurance Short-term and long-term disability insurance 401(k) retirement plan Employee Assistance Program Health Savings Account and dependent care Flexible Spending Account options Critical illness, accident, and hospital indemnity coverage Virtual doctor visits Paid time off Additional voluntary benefit options Full-time employees are eligible for medical, dental, and vision insurance on the 31st day of employment.

Why Join Keller? At Keller, you're more than just an employee, you're part of a team that values safety, hard work, and growth. We offer competitive pay, opportunities for advancement, comprehensive benefits, and a supportive culture where your contributions make a difference. Whether you're looking to build a career in warehousing, transportation, or logistics, Keller provides the training, stability, and opportunities to help you succeed.

Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We got our start in 1978 as Thomas E. Keller Trucking and have since evolved into four affiliate companies: Keller Trucking, Keller Warehousing & Co-Packing, Keller Freight Solutions and Keller Industrial Properties.

Our employees are empowered and trusted as experts in their field of work. We value transparency and encourage our staff to be their best through our culture of “Responsive, Resourceful, Reliable People in Logistics”. We value teamwork, collaboration and respectful interactions with each other. Our people hold themselves accountable for a job well done, with high standards of integrity.

We look for ways to continually improve our processes to make us more efficient for ourselves and our clients. Finally, we value safety among all else. Time is money, but life is priceless! Inc. 5000 named us among the Fastest Growing Private Companies in America, we have consistently been named a Top 3PL by Food Logistics magazine, and the Truckload Carriers Association has recognized us numerous times on their list of Best Fleets to Drive For.

Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.