Process Manager

Mid-Market & Enterprise Price-Book Management Support: Support team in the management of our standard Mid-Market & Enterprise excel-based, price books (Deal Calculators) to include: Making changes to the price books based on cost input changes, change of kit, new product SKUs, price changes or usability improvements. As part of this, the role may entail: Reviewing deal win / loss statistics from previous bids and recommend price / price guardrail adjustments.

Reviewing price competitiveness based on market analysis and sales feedback Support team in reviewing design of price-books and advise on how we could optimise to deliver efficiencies, simplify design, better usability for sales and / or better integration with other systems such as Salesforce and premise availability checker tools.

Mid-Market & Enterprise Commercial Deal Support: Support the commercial team and the sales teams in providing commercial support for large bespoke deals for prosects and customers renewals. Provide cost, margin and pricing analysis to support RFPs and bids tendered to mid-market and enterprise customers. Develop tailored pricing models for large B2B deals to address customer requirements (templates will be available, though may need to be customised to meet the requirements of the deal).

Creating pricing recommendations for sales teams and support them throughout the bid process. Support standard deal bids: Review standard bids as they come into the commercial team for approval. Ensuring sales teams comply with commercial guardrails and appropriate sign-offs. Sales, commercial team, finance, product, propositions, sales enablement & senior stakeholders.

Stakeholders who the candidate will need to work with: Commercial KPIs: Support sales to win deals to hit budgetary MRR (Monthly Recurring Revenue) and profitability targets Sustainable revenue generation, margin growth and mitigation of commercial risk. Strong commercial acumen Strong numeracy and commercial literacy – with strong skills in Excel Advantageous if can bring AI knowledge to help improve pricing models, processes and flow design.

Sills & Experience: Experience in pricing and financial modelling. Excellent stakeholder management and communication skills. Ability to manage complexity and deliver results under pressure.