Catering & Events Manager - Luxury Private Island, Bonus Plan, On-Site

Description ABOUT LITTLE PALM ISLAND: Personal by Nature Accessible only by sea or sky, Little Palm Island is a MICHELIN Three-Key private island resort where time slows and stillness returns. The island is home to 30 thatched-roof bungalow suites, a tranquil spa, curated boutique and distinct fine-dining experiences overlooking the Atlantic, offering guests a sanctuary to disconnect in privacy and simply be.

We invite you to join a resort culture that practices hospitality as a craft, guided by clear standards, thoughtful collaboration and genuine human connection to ensure every guest experience feels personal and true to place. WHY PROPERTY PRESENCE MATTERS IN THIS ROLE: Given the scope of this position — spanning event sales, live execution of intimate and group events, restaurant event coordination, and day-of oversight of large parties — an on-property presence at Little Palm Island is essential, not optional.

• Immediate presence for site inspections, pre-conference meetings, and client walk-throughs — critical for luxury, high-touch guest expectations.
• Direct oversight of event and restaurant execution, rather than relying on second-hand updates from operational teams.
• Faster response times for in-progress events, vendor issues, and guest requests that arise on property.
• Stronger day-to-day relationships with the restaurant and culinary teams, which is foundational to building out the social catering and restaurant events segment.

QUALIFICATIONS

• Minimum 2 years of experience in luxury catering sales, wedding sales, conference services, or event management.
• Exceptional organizational and communication skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Working knowledge of food and beverage operations, banquet service, restaurant operations, and event planning.
• Experience working in a luxury resort or hospitality environment preferred.
• This is a position based on site with the ability to work evenings, weekends, and holidays as required by event schedules. Success Measures
• Achievement of annual revenue goals for proposals, elopements, weddings up to 12 guests, and large parties.
• Guest satisfaction scores and client feedback.
• Upsell conversion performance.
• Accuracy of event documentation and billing.
• Seamless on-site execution of group programs, intimate celebrations, restaurant events, and large parties.
• Growth of the social catering and restaurant events segment.
• Positive collaboration with operational departments.

Requirements

REVENUE RESPONSIBILITY The Catering & Event Sales Manager will carry direct revenue goals for:

• Marriage proposals
• Elopements
• Vow renewals
• Intimate weddings of 12 guests or fewer
• Large parties and social catering events (milestone celebrations, holiday parties, and similar)
• Associated enhancements and upgrades, including: .Spa services .Floral and décor . Photography . Transportation . Resort experiences . . The role does not carry revenue responsibility for:
• Corporate and incentive groups
• Group room blocks
• Weddings larger than 12 guests
• Buyouts of the full resort Primary Responsibilities Sales Responsibilities
• Respond to all proposal, elopement, intimate wedding, and large-party inquiries promptly.
• Qualify leads and develop customized luxury event and dining proposals.
• Conduct in-person site inspections and presentations.
• Cultivate relationships with planners, travel advisors, photographers, and local vendors.
• Upsell premium experiences, restaurant enhancements, and resort experiences.
• Maintain sales activity, forecasting, and pipeline reporting.
• Achieve established annual revenue goals for intimate celebrations, restaurant events, and large parties. Event Planning & Execution — Intimate, Restaurant & Large-Party
• Serve as the lead planner and on-site point of contact for intimate celebrations, and large parties from booking through execution.
• Partner directly with the culinary and restaurant teams on menu development, and event-specific offerings.
• Coordinate logistics, staffing needs, and setup requirements for restaurant buyouts and large social events.
• Be present on property for all event execution, including evenings, weekends, and holidays as required.
• Manage last-minute changes and operational communications in real time. Conference Services & Group Event Support For group events booked by Sales:
• Serve as primary contact following turnover.
• Coordinate all event logistics and client requirements.
• Produce Banquet Event Orders, resumes, agendas, and planning documents.
• Conduct pre-conference, internal planning, and post-event meetings.
• Coordinate with culinary, banquet, housekeeping, recreation, spa, engineering, and accounting teams.
• Review event space and restaurant space requirements and setup specifications.
• Conduct event inspections and ensure adherence to brand standards.
• Meet clients on-site and oversee event execution. Departmental & Strategic Support
• Menu development and enhancements, in partnership with culinary
• Packaging and promotional offers for restaurant events and social catering
• Social catering initiatives and growth of the segment
• Planner outreach and relationship building
• FAM coordination
• Marketing and social media support Financial & Administrative Responsibilities
• Invoice deposits and coordinate billing for assigned events.
• Review banquet and restaurant checks and final bills for accuracy.
• Assist Accounting with guest billing clarifications.
• Maintain event history and documentation.
• Update sales and event management systems accurately and in a timely manner.
• Participate in weekly revenue and departmental meetings.