Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: We opened our agency in 2016 and are proud to be a growing team of 4, with plans to keep expanding! In 2019, we remodeled and expanded our office space to support that growth and create a comfortable, modern work environment. We’re building a culture that’s collaborative, fun, and supportive. As we continue to grow, we’re excited to create an environment where connection and teamwork are key, and we welcome ideas for team events, get-togethers, and community involvement.

We believe that building something great should be rewarding and enjoyable for everyone. Along with personalized bonus and compensation plans, we offer real opportunities for leadership and growth throughout the year. Team members who are eager to learn and advance will find plenty of support and chances to step up and develop new skills.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.