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Round1 USA

165 open roles

Customer Service Associate

$40k to $43k

Santa Ana, California, United StatesPosted Nov 9, 2026

Against the Santa Ana typical range

Job description

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire! We are hiring for the following positions: Amusement (Arcade): Game card sales, prize redemption, crane and arcade floor support.

Bowling & Events: Lane check-in and POS, resetting lanes, karaoke, billiards, and hosting parties and events. Cleaning: Keep restrooms, floors, furniture, and games clean and guest-ready. Position Details: Wage: $19-20.75/hr (all positions) Part time: [20-25] hours a week Shifts: Hours of operation are [10am-2am]. This is a high-paced work environment with peak hours from [5pm-2am] and weekends.

The majority of scheduled hours will be nights or weekends.

Benefits

Weekly 1 hour arcade play per week (non-prize) Weekly 1 hour rental for up to you and 5 guest 50% off food during shifts 1 free beverage per shift Education/Experience: High School diploma or GED preferred. Experience in hospitality, food service, retail, entertainment, or a technical field is a plus, but not required for most positions.

Food & Beverage: Food Handler or other state-approved food and alcohol certification preferred. Work Environment and Physical Demands: This is a fast-paced environment with high levels of noise, dust, and activity. All positions require standing and walking for extended periods, bending, stretching, and working in tight spaces.

Lifting and/or moving up to 100 lbs. with assistance may be required (Food & Beverage: approximately 50 lbs.) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion. Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.)

, Glassdoor (Round One Entertainment Inc.) for more information!

Description copied from Round1 USA's careers page. Read the full posting before you apply.

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