Customer Service Manager

Our Client Our client, a logistics company, seeks to employ a Customer Service Manager.

Key Responsibilities

Manage executives’ calendars, appointments, and travel arrangements. Act as a liaison between executives, clients, and internal teams. Prepare and edit reports, presentations, and business correspondence. Organize and attend meetings, take minutes, and follow up on action items Handle confidential information with discretion.

Assist in project coordination for property development initiatives. Conduct research on industry trends, competitors, and potential business opportunities. Manage office operations, including document filing and vendor coordination. Handle ad-hoc administrative tasks as required.

Requirements

Administrative skills. Adequate business development knowledge. Presentation skills. Knowledge of Form M. Must be computer savvy. Analytical skills. Adequate procurement knowledge. 8-10 years’ experience in Customer Service roles. Bachelor's Degree in a related field.