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Kate Spade New York

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Keyholder

Bicester, United KingdomPosted Oct 21, 2026

Job description

Overview

As Keyholder, you’ll support the Store Manager in running a premium, digitally led beauty tech store at Bicester Village, helping customers discover clinically backed devices and creating an experience that keeps them coming back. This is a hands on role with real responsibility, in a store that’s already proven its success.

Responsibilities

Support the Store Manager with the day to day running of the pop up, including opening and closing the store Deliver a premium, consultative customer experience, demonstrating and educating customers on beauty tech products Drive sales and help the team hit daily and weekly targets Step in to lead the shop floor in the Store Manager’s absence, guiding and motivating the team Bring the Current.

Body brand to life through storytelling, product demonstrations and in store activations Manage stock, including deliveries, replenishment, stock counts and visual merchandising Handle cash, till and end of day procedures accurately, in line with security and compliance standards Help onboard, coach and support new team members as the store grows Qualifications Previous retail experience, ideally in beauty, skincare or another premium environment Experience in a keyholder, supervisor or team leader role, or a strong appetite to step up into one A confident, consultative approach to selling, with a focus on education over hard sell Excellent communication skills and a warm, professional presence with customers and colleagues Highly organised and reliable, with strong attention to detail across stock, cash and store standards Flexibility to work weekends, bank holidays and peak trading periods Passion for beauty, skincare or beauty tech (nice to have, not essential) Support the Store Manager with the day to day running of the pop up, including opening and closing the store Deliver a premium, consultative customer experience, demonstrating and educating customers on beauty tech products Drive sales and help the team hit daily and weekly targets Step in to lead the shop floor in the Store Manager’s absence, guiding and motivating the team Bring the Current.

Body brand to life through storytelling, product demonstrations and in store activations Manage stock, including deliveries, replenishment, stock counts and visual merchandising Handle cash, till and end of day procedures accurately, in line with security and compliance standards Help onboard, coach and support new team members as the store grows Previous retail experience, ideally in beauty, skincare or another premium environment Experience in a keyholder, supervisor or team leader role, or a strong appetite to step up into one A confident, consultative approach to selling, with a focus on education over hard sell Excellent communication skills and a warm, professional presence with customers and colleagues Highly organised and reliable, with strong attention to detail across stock, cash and store standards Flexibility to work weekends, bank holidays and peak trading periods Passion for beauty, skincare or beauty tech (nice to have, not essential)

Description copied from Kate Spade New York's careers page. Read the full posting before you apply.

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