Learning & Development (L&D) Specialist

T he client is a quick service restaurant that offers a variety of quality fast food products and first-class services.

Job Summary

The Learning & Development (L&D) Specialist is responsible for managing the full learning and development life-cycle, from training needs analysis and content design to delivery, evaluation, and career development. The role ensures the organization possesses a highly skilled workforce aligned with business goals while maintaining a positive learning experience.

Key Responsibilities

Manage end-to-end learning and development processes for various roles across the organization. Partner with department heads to understand training needs and skill requirements. Develop and implement effective learning strategies to enhance employee performance. Identify training gaps, conduct workshops, and coordinate development processes.

Maintain training records and employee development databases. Promote the organization as a learning culture through development campaigns and initiatives. Ensure a positive and professional learning experience throughout the training process. Manage relationships with training providers, external consultants, etc. Coordinate orientation and integration activities for new hires.

Prepare training manuals, instructional materials, and development documentation. Ensure compliance with company policies and industry standards.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field. 2-3 years experience in learning and development or corporate training. Experience working with HRIS or Learning Management Systems (LMS) is an added advantage.