Medical Assistant (Bilingual - Spanish)

Description TITLE: MEDICAL ASSISTANT / Medical Office Assistant – Front and Back Office

• Bilingual (Spanish) SUMMARY: This position is primarily responsible for support with the daily activities of an Outpatient Mental Health Facility including: patient service, telephone coverage, appointment scheduling, registration, and patient referrals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned. Update and maintain an electronic patient system as required Answer multi-line telephone system and either respond to inquiry, direct caller to appropriate personnel, or initiate a triage for response from medical personnel Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Maintain hard copy patient records as well as the files stored in our EMR Schedule appointments for new and recurring patients and enter appointment date and time into computerized scheduler Conduct and/or assist in reminder calls to patients Greet and direct patients and visitors Register patients and patient verification Make appropriate updates in computer system and on patient's chart Verify coverage and eligibility on new patients by using internet, web portals or calling insurance company Process payments from patients for co-pays and uninsured visits Assist with Intakes and Admission documentation Conduct a history of the patient’s condition based on interview and performs relevant aspects of a physical assessment, including vital signs, pain scale, height, weight, etc.

and documents in the Electronic Medical Record (EMR). Provide patients with support and guidance as needed Reconcile daily reports Assist in resolving patient complaints Previous work experience within the medical field, ideally within the mental health field Working knowledge of insurance benefits Excellent customer service skills Excellent verbal and writing skills Perform any other duties assigned Job Type: Full-time Pay: From $15.

00 per hour Medical Specialty: Psychiatry Schedule: Monday to Friday Education: High school or equivalent (Preferred) Medical Assistant Certificate (Preferred or Medical Office Assistant Certificate Experience: Lab Draws: 1 year (Preferred) License/Certification: BLS Certification (Preferred) Certified Medical Assistant (Preferred)