Technology Trainer

Premier Research is looking for a Technology Trainer to join our Interactive Response Tech (IRT) team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success.

We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires. Your ideas influence the way we work, and your voice matters here. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for. Join us and build your future here.

What you'll be doing:

• Develop and maintain training and knowledge resources in parallel with each release of software for Remarque software platforms, ensuring users have timely access to accurate and current system information.
• Deploy a variety of training methods, including the development of knowledge base articles, and training presentations, etc.
• Create and maintain curriculum design, training manuals, classroom exercises, competency assessment and testing, and potentially on-line computer-based learning modules in support of the individual employee roles and job functions that need to use Remarque Systems platforms.
• Monitor and evaluate knowledge base effectiveness, success and ROI periodically and report on them as deemed appropriate
• Deliver customized, effective training programs for customers
• Maintain team templates in correlation with the Technology Training team and wider Customer Engagement Team to facilitate customer training and to meet implementation deadlines What we are Looking for:
• Bachelor’s degree in clinical, science or health related field from an accredited institution or a licensed healthcare professional
• 5+ years of related experience (health sciences, allied health, IT)
• Experience developing and delivering training and knowledge resources in a variety of formats, including knowledge base articles, video, and self-paced learning, etc. preferred
• Possesses and exudes unique enthusiasm and energy; willing to learn and adapt quickly, maintaining a positive, results-oriented work environment
• Demonstrated technical aptitude and the ability to learn new technology quickly, proficiency with general computer hardware and software
• A disciplined self-starter an excellent team player, collaborative and able to encourage effectiveness and efficiency
• Ability to multitask and work effectively in a fast-paced environment with changing priorities
• Strong verbal and written communication skills in English
• Excellent organizational and time-management skills, able to prioritize work to meet deadlines This role is offered as a 1 year Fixed Term Contract on Premier Research payroll. Applications should be immediately available or only have a short notice period to be considered.