Patient Access Supervisor (110326.1) Full Time

Are you ready to work where breathtaking mountain views meet exceptional care? At Bitterroot Health, we combine the beauty of Montana's Bitterroot Valley with our commitment to high-quality, personalized healthcare. As the largest employer in Ravalli County, Bitterroot Health is deeply woven into the fabric of the Bitterroot Valley, offering accessible care and building lasting relationships with our neighbors.

Located in Montana’s scenic Bitterroot Valley between the Bitterroot and Sapphire Mountains, we offer rewarding careers paired with an exceptional outdoor lifestyle. Enjoy top-rated schools, a safe, family-friendly community, and year-round recreation including hiking, fishing, skiing, biking, and access to nearby rivers, trails, and lakes in one of Montana's most stunning regions.

Our Employee Connections & Wellness Team is dedicated to supporting our staff by providing resources and activities that promote occupational, physical, emotional, social, and inclusionary well-being. We believe that your happiness is key to success, which is why we also host regular employee gatherings to foster community and connection.

Grow with us! From tailored pathway training in nursing, laboratory, and surgical departments to scholarships and tuition reimbursement, we are invested in your success. Join a team recognized for excellence! See for yourself HERE ! Named a 2025 top 20 in the nation Critical Access Hospital by the National Rural Health Association.

Voted 'Bitterroot’s Best Employer' in 2022 and 2023, we were also honored as the #1 Employer of Choice for large companies in Montana in 2023. If you're passionate about making a difference in healthcare while enjoying the unmatched beauty of Montana, Bitterroot Health is the place for you. Discover the rewarding career you deserve— apply today!

Join Our Team in Scenic Montana! Patient Access Supervisor at Bitterroot Health Are you a motivated healthcare professional with leadership experience and a passion for exceptional customer service? Bitterroot Health is seeking a Patient Access Supervisor to lead our Patient Access team in beautiful Hamilton, Montana!

About the Role

As the Patient Access Supervisor, you'll oversee the daily operations of our Patient Access department while supporting a team dedicated to providing outstanding service to patients throughout our clinics and ancillary departments. Working under the general supervision of the Patient Access Manager, you'll help ensure a positive patient experience while supporting accurate registration, scheduling, insurance verification, and revenue cycle processes that contribute to the financial success of Bitterroot Health.

This position is ideal for someone who enjoys leading a team, thrives in a fast-paced healthcare environment, and is committed to delivering exceptional customer service while maintaining operational excellence.

What You'll Do

Supervise and support Patient Access staff in their daily responsibilities Oversee patient appointment scheduling and registration processes Ensure accurate insurance verification and patient demographic information Coordinate telephone coverage and customer service activities Assist with patient referrals and point-of-service collections Maintain accurate data entry and secure handling of Protected Health Information (PHI) Promote positive patient relations and high levels of customer satisfaction Support efficient department operations while contributing to Bitterroot Health's financial success Participate in a rotating on-call schedule, including weekends and designated holidays.

Qualifications

Education

High school diploma or GED required Graduate degree preferred Experience Prior scheduling, patient accounts, unit clerk, or medical assistant experience required Minimum one year of registration, billing, or related healthcare experience preferred Prior leadership experience preferred Leadership This position includes supervisory responsibilities Schedule & Benefits Schedule : Full-time, 40 hours per week Benefits : Eligible for Bitterroot Health's comprehensive full-time benefits package, including health coverage, retirement plans, paid time off, and more.

For benefits overview, click here . Bitterroot Health is a non-profit organization and is proud to be an Equal Opportunity Employer