Business Solution Engineer

We are looking for an experienced and motivated professional to drive direct IT sales, provide pre-sales technical support, and manage partner/channel sales activities. The role involves engaging with customers, understanding their business and technical needs, creating tailored IT solutions, and expanding revenue through strategic partner collaboration.

Key Responsibilities

1. Direct IT Sales Identify, pursue, and close new business opportunities across enterprise and SMB customers. Conduct discovery meetings, solution presentations, negotiations, and contract closures. Maintain a strong sales pipeline and deliver accurate forecasts. Achieve quarterly and annual revenue targets. Build long-term relationships with key customer stakeholders.
2. Pre-Sales / Technical Solutions Work with customers to understand technical requirements and pain points. Prepare and deliver product demos, workshops, and proof-of-concepts (POCs). Create technical proposals, solution designs, and architecture documents. Respond to RFPs/RFIs with accurate technical and commercial information. Collaborate with engineering and delivery teams to ensure solution feasibility.
3. Partner / Channel Sales Develop and manage relationships with channel partners, distributors, VARs, and OEMs. Conduct joint sales planning, pipeline reviews, and business development activities with partners. Enable partners through training, product briefings, and onboarding. Manage partner incentives, deal registration, and compliance. Drive revenue growth through partner ecosystem engagement.
4. Internal Collaboration & Reporting Work cross-functionally with product, marketing, and technical teams for successful deal execution. Provide competitive insights, market intelligence, and customer feedback. Track sales activities through CRM and prepare periodic performance reports.
5. Customer & Implementation Collaboration Visit customer locations and work onsite during project implementation phases. Travel to domestic and international customer sites as required. Coordinate between the customer and internal project implementation teams to ensure smooth execution. Monitor project progress and ensure deliverables are completed according to timelines and quality standards. Facilitate communication between stakeholders, addressing any issues or requirements that arise during project execution. Provide regular updates and reports on project status to management and customers. Identify opportunities for additional services, upgrades, or new business during project interactions. Support project planning, scheduling, and coordination activities. Ensure customer satisfaction and maintain strong long-term relationships. Assist in resolving technical or operational challenges by collaborating with relevant teams. Remain onsite at the customer location until the assigned project is completed successfully. Return travel will be scheduled and processed only after successful project completion.

Requirements

Education

Bachelor’s degree in IT, Computer Science, Business Administration, or a related field. Additional certifications or training in CRM or cloud applications are a plus. Experience 0–1 year experience in IT Sales, Pre-Sales, Customer Support, or related areas. Freshers with strong interest in technology and sales are encouraged to apply.

Technical Skills Basic understanding or hands-on exposure to: Zoho Apps (CRM, Desk, Projects) Salesforce CRM Monday.com (Workflows, automation boards) Shopify (Store setup basics, apps, integrations) IVR Systems (Call flows, basic configuration) Ability to quickly learn new SaaS applications and IT tools. Sales, Communication & Operational Skills Comfortable making outbound/inbound calls and conducting customer follow-ups.

Willing to conduct field visits for client meetings, demos, and relationship building. Strong verbal and written communication skills. Good presentation ability and customer-facing attitude. Basic understanding of the sales cycle, lead management, and CRM data entry. Work Environment Requirements Willingness to work in rotational shifts (including early morning or late evening shifts if required).

Ability to travel locally for field visits and client engagements. Targets & Performance Expectations Ability to work with monthly and quarterly sales targets. Meet KPIs related to: Number of calls made and meetings conducted Leads generated and qualified Demos/presentations delivered Field visits completed Achieve sales quotas for software and service offerings (Zoho, Salesforce, Monday.

com, Shopify, IVR solutions). Maintain pipeline accuracy and provide weekly performance updates. Personal Attributes Fast learner with strong interest in IT sales and SaaS solutions. Energetic, proactive, and target-driven mindset. Strong problem-solving skills and customer-first approach. Ability to manage time, multitask, and work both independently and within a team.

Benefits

High impact and ownership—each person directly influences outcomes. Fast decision cycles and direct communication with leadership. Professional Certifications: Coverage for relevant technical or industry certifications (e.g., cloud, SaaS, customer success, or data tools). Mentorship & Knowledge Sharing: Regular guidance from senior team members and founders, plus internal “lunch & learn” sessions.

Conference & Webinar Participation: Opportunities to attend industry events and webinars to stay current with trends. Project-Based Learning: Exposure to cross-functional projects, allowing hands-on skill growth and career development. Hybrid or fully remote work options. Flexible work hours (output-driven culture). Generous Paid Time Off (PTO)

• Public holidays based on state calendar. Casual leave (12 days/ year). Annual performance bonus or profit-sharing based on company milestones. Travel reimbursement (if onsite/client visits occur). Opportunity to work closely with founders, gaining cross-functional exposure. Pathways into senior CSE, Solutions Engineer, or Product roles as the company grows.