Business Center Manager

Job Details: Job Location: RNO

• Reno NV
• Sparks, NV, Position Type: Full Time, Salary Range: $68.00 - $75.00Salary/year, Job Shift: Day, Education / Licensing Requirements: High School Diploma or equivalent. Associate’s Degree preferred. Experience Requirements: 4+ years’ distribution/logistics experience required.

Position Overview

Oversees the entire distribution center operations, including financial responsibilities, business growth and administration. Responsible for the distribution center workforce. Positions reporting to this position: Warehouse Specialist.

Qualifications

Responsibilities: Responsible for the existing account base of the center, particularly in the area of major accounts. Responsible for establishing and maintaining exemplary service levels within the operation. (KPI, Customer Service and reporting business results. Manages operation expenditures to the current budget.

Ensures current business model is managed and optimized to compete in the marketplace. Timely completes all reporting requirements and ensures they are received by the corporate office. Create day-to-day budgets on labor and hours. Communicate these labor goals effectively with the Operations Manager & Logistics Supervisor.

Effectively Manage P&L to accommodate the location’s budget regarding, labor, hours, & warehouse utilization of space. Manage changes with temp labor and find cost effective labor to support budget goals and operational needs. Establish goals and hold the team accountable for team metrics, KPI’s, and performance. Correspond with internal team to support carrier settlements, business results, and growth of the business.

Foster a supportive environment that is cohesive with JW Logistics 7 C’s of Culture Hold monthly or quarterly meetings with team to communicate goals and expectations Foster employee engagement by supporting employees through onboarding, offboarding, performance improvement, and employee recognition Essential Skills/Experience Experience of transactional or dedicated transportation models Demonstrated account management ability Communication with team to demonstrate and set expectations to support the team and operations Proactive communication with customers and direct reports Professional attitude & work ethic with direct reports Strong work ethic Timely and accurately handling customer needs with care Good time management skills Flexible, willing to work in a changing environment.

Characteristics Self-directed and self-motivated Sense of urgency Change management Strong interpersonal skills Organized, detail oriented Ethical; respects confidentiality; trustworthy Displays “whatever it takes” attitude Creative and innovative Displays a high degree of competency Working Conditions: Fast-paced environment.

May be required to work various shifts. Requires normal vision (corrected) both close and distant. Requires normal hearing levels (corrected). Uses office equipment and machinery effectively. Requires normal finger dexterity for keyboarding. Works effectively with frequent interruptions. Lifting requirements of 50 lbs.

occasionally. Minimal travel <30%. both verbal and written communication with internal and external partners. Organizational Relationships: Reports to Area Manager.