HR Associate

At Get Licensed, we help people get trained, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we’re looking to expand those verticals to cater to demand in the UK. We've helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews.

Get Licensed is a fast-paced technology business at heart (the majority of our team are developers or tech wizards), and we are at an exciting stage of our business, having tripled since 2020. We have ambitious plans to significantly scale our existing business, broaden our product suite, and continue to grow profitably revenue year on year, with a clear roadmap of how we will get there.

About the Role

We’re looking for a tech-savvy, people-focused HR Associate to join our People & Culture team. Working closely with the HR Business Partner, you will support HR operations, performance management, employee development, and employee services. You will also use HR systems, data, and company-approved AI tools to improve reporting, simplify everyday processes, and deliver a better employee experience.

This role is suited to someone who combines strong HR fundamentals with digital confidence, attention to detail, and a proactive approach to getting things done . What you will be doing: HR Operations & Compliance Support the HRBP in managing day-to-day HR operations and projects. Maintain accurate employee records, HR databases, and documentation, including contracts, letters, and policy documents.

Support compliance audits and help ensure HR processes align with company policies, applicable labour laws, and HR best practices. Coordinate with Finance on payroll-related administrative tasks. Performance Management & Training Support Coordinate performance management activities, including goal setting, monthly review meetings, feedback sessions, and mid-year and annual reviews.

Collaborate with internal teams to identify training needs and organise internal and external learning sessions. Maintain training trackers, collect feedback, and track progress across employee development programmes.. Onboarding, Offboarding & Employee Services Coordinate employee lifecycle activities, including onboarding, offboarding, documentation, and induction scheduling.

Serve as a point of contact for employee queries related to HR policies, health insurance, and OPD benefits. Track insurance claims (OPD & IPD) and coordinate with relevant vendors and providers to support timely resolution. HR Systems, Analytics & Reporting Maintain accurate employee data in BambooHR and MiHCM, and support routine system updates and workflows.

Prepare and update HR reports, dashboards, and presentations covering employee data, attrition, performance, and engagement. Review data for accuracy and completeness, and highlight trends or discrepancies for follow-up. Employee Engagement & Process Improvement Support initiatives focused on employee engagement, workplace culture, and retention.

Identify repetitive administrative tasks and contribute to practical improvements through digital tools and workflow automation. Use company-approved AI tools to support research, drafting, and routine tasks, while checking output accuracy and protecting employee confidentiality.

What we are looking for

A tech-savvy, people-focused HR professional who enjoys using data, digital tools, and smarter processes to improve the employee experience.

Education

A bachelor’s degree in Human Resources, Business Administration, Management Sciences, Business Analytics, or a related field. Relevant experience: 1–3 years of experience in HR operations or a generalist role, preferably within a technology-driven or fast-paced organisation. HR fundamentals: A sound understanding of employee lifecycle management, employee relations, performance management, and learning and development.

Digital confidence: Hands-on experience with HRIS or digital people platforms, and the ability to learn new tools quickly. Familiarity with BambooHR or MiHCM is an advantage. Data and reporting skills: Strong working knowledge of Excel or Google Sheets, including formulas, lookup functions, pivot tables, and data validation.

Ability to turn employee data into clear reports and useful insights. AI and automation awareness: Practical familiarity with tools such as ChatGPT or Claude, including when and how to use them responsibly. Exposure to no-code automation or dashboarding tools is a plus. Communication and ownership: Strong written and verbal communication skills, attention to detail, and the ability to coordinate across teams, manage priorities, and follow through independently.

Curiosity and integrity: A willingness to learn, improve existing processes, and collaborate with others while handling sensitive employee information professionally. Expected Behaviours We work in an open, collaborative environment where colleagues are encouraged to take responsibility, contribute ideas, and get involved from day one.

Above all, we expect everyone at Get Licensed to Do the Right Thing . Our behaviors guide how we work and form part of our monthly performance reviews: Agility: We move fast, adapt quickly, and continuously improve. Curiosity: We never stop learning and seeking better ways to do things. Excellence: We set new standards and strive to exceed expectations.

Love: We care deeply for the work we do, for each other, and for our customers. Ownership: Take responsibility, be accountable, own your mistakes.

What we offer

Competitive compensation, private medical insurance, and paid annual leave. Opportunities for professional development and career growth within People & Culture. Hands-on exposure to HR technology, people analytics, and process improvement projects. The opportunity to contribute to employee learning, engagement, and the wider employee experience.

A collaborative team where ideas are welcomed, ownership is encouraged, and contributions are recognised. Ready to combine your HR knowledge with a smarter, more digital approach to work? Apply to join our People & Culture team.