Carryout Manager

Job Title: Carry-out Manager Skills Required: Minimum of 3 years’ experience in supervisory or management role in the restaurant industry Strong leadership skills Exceptional communication and people skills Proficient in financial management Job Overview The Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability.

This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards.

Key Responsibilities

Leadership & Team Management Manage, coach, and mentor the carry-out team Assist in the recruitment, onboarding, and orientation of new carry-out staff members Schedule and manage shifts to ensure staffing levels during peak and non-peak hours Operational Excellence Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness Streamline processes to improve order accuracy, speed of service, and guest satisfaction Maintain a safe and sanitary work environment Customer Experience Maintain a high level of customer satisfaction Ensure a welcoming and friendly atmosphere Monitor and improve the carry-out experience Financial Management Track key performance indicators (KPIs) Collaborate closely with the General Manager to create and adjust budgets Implement cost-saving initiatives Technology & Systems Ensure effective use of POS systems, online ordering platforms, and delivery management tools Keep up to date with industry technology trends