Senior Computer Technician

The Senior Computer Technician provides primary in-person technology support for the Tampa and Melbourne Florida offices while serving as a senior escalation and technical leadership resource for the broader Helpdesk team. The position resolves complex issues, guides technicians through advanced troubleshooting, improves support practices and documentation, and completes advanced technology projects as assigned.

Practical knowledge of artificial intelligence tools and experience applying AI to improve support, documentation, automation, or employee productivity are required.