Human Resources Assistant

POSITION SUMMARY

The Human Resources Assistant serves as the initial point-of-contact for the HR department, responsible for delivering excellent customer service to employees, applicants, and visitors. Assists with position postings and new hire onboarding processes; is responsible for responding to HR related inquiries in a professional, courteous, complete, and accurate manner; maintains and manages various types of HR records; maintains a working knowledge of various HR disciplines and functions and systems and applications to perform functions efficiently and effectively.

The HR Assistant serves as primary back-up for other various HR functions and is continuously growing and developing in a broad range of HR functions deepening their areas of expertise.

ESSENTIAL DUTIES

• Assists in ensuring the consistent delivery of excellent customer service to City employees; interacts with employees and provides guidance to a variety of HR questions; receives and directs calls and walk-ins of an advanced nature to appropriate Human Resources team-members.
• Communicates in a timely and professional manner with employees, vendors, contractors, and the general public, representing the best interests of the City, anticipating needs, and resolving customer service inquiries and other issues.
• Performs advanced clerical and administrative tasks to assist the HR department in supporting its core functions.
• Maintains and updates the HR SharePoint and HR Information System with current information to include upcoming employee events, benefit information, available offers and more.
• Generates purchase orders for the HR department and City to include the payment of benefits provider invoices, employee event expenses, tuition and wellness benefit reimbursement.
• Assists with the City’s online application system, including posting and removing vacancies as requested by the hiring department; enters data into the City’s HR Information System.
• Assists in the recruitment/onboarding functions by responding to applicant inquiries, assisting applicants with the on-line process of completing applications, and conducting background checks for selected applicants.
• Performs new hire onboarding processes by communicating with candidates and coordinating various pre-boarding and onboarding activities.
• Takes the initiative to provide assistance to other HR team members as needed.
• Serves as back up for other HR functions and responsibilities; assists with special projects, events, and assignments.
• Performs other duties as assigned or required.

EDUCATION AND EXPERIENCE

• High School Diploma or GED equivalent required.
• Two (2) years of customer service and HR related experience; OR an equivalent combination of education and experience. CERTIFICATIONS AND LICENSES REQUIRED:
• A valid driver’s license is required.
• Professional Human Resources (PHR) or other certification(s) in a specific HR discipline preferred. To view the full Job Description, click the attachment. Job Post Closing Date: November 8, 2026