Service Advisor

Elizabethton CDJR is seeking a driven, customer-focused Service Advisor to join our fast-paced service department in Elizabethton, TN. If you enjoy working with people and want a stable career with unlimited earning potential, this is the opportunity for you. We offer competitive compensation ranging from $45,000.00 to $85,000.00 per year, paid weekly, and a supportive environment where your skills can grow.

Responsibilities

• Customer Relations: Greet customers warmly, actively listen to their vehicle concerns, and build lasting relationships.
• Consultative Selling: Inspect vehicle history, advise customers on necessary maintenance, and explain the value of recommended repairs.
• Workflow Management: Act as the liaison between the customer and technicians, keeping repair orders accurate and updated.
• CSI Excellence: Maintain high Customer Satisfaction Index (CSI) scores by ensuring clear communication and timely vehicle delivery.

Requirements

• Experience: Prior automotive service writing or dealership experience is highly preferred (CDJR experience is a major plus).
• Customer Service: Strong background in retail, hospitality, or customer-facing sales roles is required if you lack automotive experience.
• Skills: Excellent communication, basic computer proficiency, and the ability to multitask in a fast-paced environment.
• License: Valid driver’s license with a clean driving record.

Benefits

• Stable Income: Reliable base salary.
• Unlimited Earning Potential: Lucrative commission and bonus structures based on performance.
• Benefits Package: Health, dental, and vision insurance options.
• Retirement: 401(k) plans with company match.
• Career Growth: Ongoing factory training and advancement opportunities.

About the Company

At Elizabethton,CDJR, we pride ourselves on delivering top-tier maintenance and repair services to our community. We are dedicated to excellence and continuously growing to better serve the needs of our customers. Join our team to be part of a company that values your growth and success.