Digital Workspace Specialist

Digital Workspace Specialist Help deliver a modern, secure and reliable digital workplace experience that enables NZ Post people to do their best work every day. Support and enhance the technologies and tools that power NZ Post's digital workspace Deliver great employee experiences through modern collaboration and workplace tools and your strong customer focus Contribute to service improvements, innovation and technology adoption across the business Kōrero mō te tūranga

• About the role We're looking for a Digital Workspace Specialist to support and improve NZ Post's Digital Workspace platform.s and services. Reporting to the Digital Workspace Manager, you'll work as part of the Digital Workspace team to deliver secure, reliable and user-friendly workplace technology solutions across NZ Post. This is a specialist role with broad impact across the organisation, combining technical expertise, customer delivery and continuous improvement to enhance the employee technology experience. You'll do that by: Supporting and administering Digital Workspace technologies including Microsoft 365, Teams, Intune and end-user computing services, including mobiles, laptops and workspaces Delivering reliable and customer-focused technology services that enable productivity and collaboration Investigating and resolving technical issues while maintaining high service quality, reliability and security Supporting the delivery of Digital Workspace projects, improvements and new technology initiatives Building strong relationships with business stakeholders, technology teams and vendor partners Identifying opportunities to improve user experience, automation, adoption and operational efficiency Mōu
• About you You'll be a customer-focused technology professional who enjoys solving problems, improving user experiences and working with modern workplace technologies. You'll bring strong technical capability, a collaborative approach and a passion for delivering reliable and effective workplace services. Comfortable working across both operational support and project delivery, you'll enjoy partnering with stakeholders to deliver practical technology solutions that add value to the business. You'll combine that with: Experience supporting workplace technology services in an enterprise environment Excellent stakeholder engagement, communication and relationship-building skills Strong knowledge of Microsoft 365 technologies, including Teams, Exchange Online, OneDrive and SharePoint Online Experience supporting Microsoft Intune, Autopilot, Entra ID and modern device management solutions Strong troubleshooting, analytical and problem-solving skills A continuous improvement mindset and the ability to manage competing priorities in a fast-paced environment Experience with Teams Rooms, Azure Virtual Desktop, Windows 365, Microsoft Copilot or modern service management practices will be highly regarded. Hiahia?
• Interested? Further your career within the NZ Post whānau! There's a story in every parcel. Do you love being part of the story? Continue your journey with us. Apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers site. Applications for this position close on Wednesday 18th November 2026. All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test. There's something really special about being part of the team here at NZ Post
• Tukurau Aotearoa, who we are and what we stand for is grounded in our values. NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.