Senior Sales Support Specialist

The Sr. Sales Support Specialist is a senior individual contributor on the Central Sales Team whose primary focus is rehoming Max Rent/Potential Eligible Decline and Prelease applications. The role works proactively with applicants, specialists, underwriting, and business partners to identify viable alternate homes, preserve qualified applications, and improve conversion while supporting daily operations, peer guidance, training, and escalations. The role serves as a Casey workflow subject matter expert, reinforces approved procedures, identifies knowledge gaps, and supports team adoption. It has no direct supervisory authority.