Lead Admissions Coordinator

Summary With a long history of compassionate service to residents of central Maryland, Stella Maris is a recognized leader in skilled nursing care including outpatient rehabilitation and short-term rehabilitation. Our nursing home facility is located on our beautiful campus in Timonium, MD. Lead Admissions Coordinator Full-time, Monday

• Friday Check out some of our benefits offered! Paid time off (PTO) & company paid holidays Tuition reimbursement 403(B) retirement plan with generous company match and “Catch Up” provision Competitive health, prescription, vision and dental benefits Discounts on auto & home insurance and Verizon plans Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

Oversees and supports the admissions process from initial phone call or electronic referral to acceptance, transfer and sign in. Takes the lead on problem solving and strives to remove barriers to admission. Ensures new referrals are addressed timely and processed efficiently within the admissions department to meet census goals.

ESSENTIAL FUNCTIONS

Leads and supports the admissions process from initial phone call or electronic referral to acceptance, transfer and sign in. Takes the lead on problem solving and strives to remove barriers to admission. Ensures new referrals are addressed timely and processed efficiently within the admissions department to meet census goals.

Analyzes referral patterns and makes good recommendations as to where resources should be directed. Meets regularly with Director of Business Development, Sales & Marketing to review. Establishes good working rapport with referral sources. Obtains all information necessary to make admission decision including patient data, insurance information and medical diagnosis.

Supports the team in reaching and exceeding average monthly census goals established by Director of Business Development and ensures consistent language is used based on availability/need. Works closely with outreach liasons to facilitate onsite visits to meet with family members and provide information about our services.

Enters referral information into database accurately and completely, documenting all contact and conversations regarding referral. Immediately evaluates referrals and directs them to proper individual for assessment. Processes referrals not requiring outreach or actual assessment and follows up with disposition quickly.

With Admissions Team, identifies strategies for follow-up on pending referrals and prioritizes same. Verifies financial information with payor, contacting Accounting office for questionable cases. Achieves response rates as established with Admissions Director. Actively identifies potential barriers to admission and ways to resolve.

Facilitates admission decision, consulting with Admissions Outreach Nurse, Director, physician, or any other clinicians as necessary. Tours family on recommended nursing unit prior to admission. Communicates with Admissions Director when beds are unavailable.

Requirements

High School Diploma or Equivalent 2 years of experience Min USD $24.05/Hr. Max USD $37.75/Hr.

JOB SUMMARY

Oversees and supports the admissions process from initial phone call or electronic referral to acceptance, transfer and sign in. Takes the lead on problem solving and strives to remove barriers to admission. Ensures new referrals are addressed timely and processed efficiently within the admissions department to meet census goals.

ESSENTIAL FUNCTIONS

Leads and supports the admissions process from initial phone call or electronic referral to acceptance, transfer and sign in. Takes the lead on problem solving and strives to remove barriers to admission. Ensures new referrals are addressed timely and processed efficiently within the admissions department to meet census goals.

Analyzes referral patterns and makes good recommendations as to where resources should be directed. Meets regularly with Director of Business Development, Sales & Marketing to review. Establishes good working rapport with referral sources. Obtains all information necessary to make admission decision including patient data, insurance information and medical diagnosis.

Supports the team in reaching and exceeding average monthly census goals established by Director of Business Development and ensures consistent language is used based on availability/need. Works closely with outreach liasons to facilitate onsite visits to meet with family members and provide information about our services.

Enters referral information into database accurately and completely, documenting all contact and conversations regarding referral. Immediately evaluates referrals and directs them to proper individual for assessment. Processes referrals not requiring outreach or actual assessment and follows up with disposition quickly.

With Admissions Team, identifies strategies for follow-up on pending referrals and prioritizes same. Verifies financial information with payor, contacting Accounting office for questionable cases. Achieves response rates as established with Admissions Director. Actively identifies potential barriers to admission and ways to resolve.

Facilitates admission decision, consulting with Admissions Outreach Nurse, Director, physician, or any other clinicians as necessary. Tours family on recommended nursing unit prior to admission. Communicates with Admissions Director when beds are unavailable. High School Diploma or Equivalent 2 years of experience