Team Lead - AP

Lead the day-to-day operations of the US AP outsourcing process. Manage a team of Associates, Senior Associates and Analysts. Allocate workload and ensure timely completion within agreed SLAs. Monitor productivity, accuracy, ageing and other process KPIs. Review escalations and ensure timely resolution. Own AP process performance and operational governance.

Review payment runs and ensure appropriate controls and approvals are followed. Monitor vendor reconciliations, invoice exceptions and aged liabilities. Coordinate month-end and year-end AP close activities. Prepare and present operational MIS and performance dashboards. Conduct regular performance reviews and provide coaching to team members.

Identify training requirements and drive skill development. Ensure compliance with client policies, SOPs and internal controls. Coordinate with client stakeholders on operational issues and escalations. Lead process improvement, standardisation and automation initiatives. Support transition and migration of new processes from clients.

Assist in audits, control testing and documentation requirements. Maintain process documentation and ensure SOP adherence. Drive continuous improvement in cost, quality, turnaround time and productivity. Have hands on knowledge on the AP Process to step-in and support where required Requirements 6+ years of AP experience with significant AP exposure.

Strong people and process management skills. Strong understanding of AP operations and controls. US AP Experience preferred Excellent Excel and MIS/reporting capabilities. Strong client-facing and communication skills. Experience in managing SLAs, KPIs and operational governance. Experience with ERP/AP automation platforms.

SAP S4 HANA preferred Strong problem-solving and escalation-management skills.

Benefits

13 to 15 Lacs per annum