Lead Host

Job Summary

The Lead Host serves as the primary steward of the guest experience from arrival through departure. This role is responsible for overseeing the host stand, managing reservations and walk-in’s, coordinating seating flow, setting the tone for hospitality standards, and ensuring a seamless front-of-house experience aligned with service standards and expectations. This position focuses on guest flow, first impressions and service orchestration. Primary Job Duties Guest Experience & Service Excellence Serves as the first point of contact for guests, setting a polished, welcoming tone. Personally greets VIP, returning, and special-occasion guests. Monitors the dining room experience in real time and proactively escalat