Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2013 and currently has a small, close-knit team of three. Before becoming an agent, I worked as a sales leader after previously serving as a State Farm agent, giving me a strong background in leadership, sales, and team development. I’m a graduate of the University of Missouri and have proudly called Georgia home since 1999.

I enjoy building relationships within the community and creating an environment where both our customers and team members feel supported. For our team, we offer group life insurance, paid time off and holidays, a Simple IRA retirement plan, and reimbursement for licensing costs. Our office culture is flexible, collaborative, and supportive.

We work well together and value team building while maintaining a positive environment. We’re looking for someone who is self-driven, motivated, and eager to contribute to a team that values working hard and supporting one another. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.