Senior Vice President / Market Leader

Job Details: Job Location: RM AZ Office

• Mesa
• Mesa, AZ, Position Type: Full Time, Salary Range: $100000.00 - $120000.00Salary/year, Job Category: BROGEN, Company Summary Real. Manage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. Real. Manage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive. At Real. Manage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow. Our commitment to an exceptional associate experience is reflected in Real. Manage being Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service. Join Real. Manage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because Real. Manage is there. Our Guiding Values Real. Manage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real. Manage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing. At Real. Manage, we are always getting better.

Responsibilities

P&L Management of a large business division. Manage sales and operations for a large, high-growth market serving 350-400 communities. Train, develop, and oversee staff of 85-100 Recruit and build a first-class team. Manage and track internal and external tasks, oversee all calendars and scheduled events, and serve as the second level of escalation Ensure Customer Success, retention, and Service Level Agreement Establish and achieve stretch goals for Financial and Growth objectives.

Distill market-level goals in Scorecards for every employee on your team. Oversee the Maintenance division and work with the maintenance director to set and meet objectives. Disclaimer This description is not intended to be an exhaustive list of duties.

Responsibilities

may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.Qualifications: Bachelor's degree required Minimum 3-5 years property management /community management experience or extensive leadership experience in a similar industry Certification preferred – CMCA Successfully managed an operation of 350-400 clients Ability to bring large teams together for the overall success of clients.

Ability to lead large-attendance client and staff events. Successfully monitor and manage industry KPIs for the overall success of our organization. Self-motivated and highly effective leader Highly effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, and releasing employees as necessary Highly effective ability to oversee the operations of managing a large and complex portfolio of communities Highly effective ability to identify new clients and close new business Strong skills and experience in effective contract negotiation Ability to manage operations staff and lead the Real.

Manage transition process to onboard new community association clients. Closely coordinate with our Client Services Group and the client community during the set-up process Experience working with Developers and Homebuilders preferred Familiar with vendor management, construction, project management, and maintenance issues Understanding of Community Association business, budgeting, and financial statements Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer.

Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.

Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $110,000 to $120,000, depending on education and experience.

Benefits

include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays EEO & Values Statement Real. Manage is a values-based, equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. ADA Statement Real. Manage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.

com.