Operations Executive

Job Overview We are looking for a proactive and organized Operations Executive to manage day-to-day academic operations, tutor coordination, class scheduling, and student onboarding. The ideal candidate should have strong coordination and communication skills, the ability to manage multiple tasks efficiently, and a student-focused approach to ensure smooth academic operations.

Key Responsibilities

Coordinate with tutors and trainers regarding schedules, availability, classes, and academic requirements. Class Coordination: Plan and manage class schedules, batch allocation, session timings, and rescheduling whenever required. Student Onboarding: Handle student onboarding, collect necessary documents and details, explain course procedures, and ensure a smooth joining experience.

Student Coordination: Act as a point of contact for students regarding class schedules, course updates, attendance, and operational queries. Attendance Management: Maintain and monitor student and tutor attendance records. Batch Management: Ensure proper batch allocation, class updates, and coordination between students and tutors.

Issue Resolution: Address day-to-day operational issues related to classes, tutors, and students in a timely manner. Record Maintenance: Maintain accurate records of student enrolments, tutor details, class schedules, attendance, and other operational data. Internal Coordination: Work closely with the counselling, academic, and other internal teams to ensure seamless coordination from student enrolment to course completion.

Feedback and Reporting: Collect student feedback, track class progress, and prepare regular operational reports as required.

Requirements

Required Skills

& Qualifications

• Bachelor's degree in any discipline.
• 1–3 years of experience in operations, academic coordination, student management, or a similar role; freshers with strong coordination skills may also apply.
• Excellent communication and interpersonal skills.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in MS Excel, Google Sheets, and basic computer applications.
• Ability to coordinate with multiple stakeholders and manage schedules effectively.
• A responsible, detail-oriented, and solution-focused approach.

Benefits

Competitive salary + incentives Career growth and leadership opportunities Supportive and collaborative work environment Training and professional development