Librarian - Robinson-Spangler Carolina Room

Position Summary

Performs professional and technical library work in one or more specific areas such as Adult, Teen, Children's, Technical Services, Materials Management or regional history/genealogy. This position is responsible for assisting customers in accessing the full spectrum of library resources in multiple formats - print, digital, media, programs and classes.

Other responsibilities include responding to reference, research/homework and readers' advisory requests; explaining and interpreting the library's services, policies and procedures; developing, managing and promoting the library's collection of materials; and assists in the planning and implementation of programs and classes that provide opportunities for lifelong learning, early literacy, educational support and workforce development.

Essential Functions

• Meet customers' informational, research and pleasure reading needs by matching requests to appropriate resources.
• Determine the timeliest, authoritative and appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery.
• Train customers in the use of electronic reference resources, internet searches, e-books and digital downloads; provide guidance and instruction for both general and specific requests. Enables customers to operate PCs, tablets, mobile devices to access digital materials.
• Troubleshoot problems or instructs customers in the use of software and hardware. Assesses the level of instruction needed to use technology.
• Manage and maintain library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases.
• Perform relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community.
• Provide quality programming for a targeted audience; creates promotional materials and merchandises collection with displays.
• Develop varied and creative programs, publications and displays to enhance library services.
• Continue professional development through workshops, classes, webinars, conferences, retreats, etc. request marketing assistance.
• Choose activities to enhance or develop skills needed to meet professional or learning goals.
• Perform administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving meeting rooms, interpreting and enforcing library policy.
• Exercise sound judgment and uses available resources to determine the action needed.