Volunteer Coordinator - Scottish Rite

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Job Description The Volunteer Coordinator is responsible for the programmatic and administrative operations of Volunteer Services at Children’s Healthcare of Atlanta. The role supports 300+ volunteers annually to provide services to patients, families, and staff Experience Experience in building and maintaining customer relations (e.

g., community partners, volunteers, patients, families, visitors, and system staff) Preferred Qualifications Experience managing volunteers, including recruiting and program management Education Bachelor's degree Certification Summary No professional certifications required Knowledge, Skills and Abilities Demonstrated customer service skills Strong collaboration, organization, and communication skills Ability to effectively manage competing priorities Proficient in Microsoft Office; ability to learn new systems Job Responsibilities Supports the day-to-day operations of the volunteer program.

Recruits, screens, onboards, and places new volunteers ( VolunTEENs , College, Adults, Satellites) in accordance with policies and procedures. Manages specialty in-patient volunteer groups, including promotion, recruitment, and facilitation. Meets with system representatives regarding volunteer positions, candidates, and opportunities for improvement .

Assists with building and managing external relationships to fill positions (e.g., networking, advertising, associations, agencies, colleges). Ensures volunteers receive timely contact, feedback, and customer support. Maintain s accurate volunteer records, schedules, and documentation through the volunteer management system and files.

Support s department reporting by tracking volunteer activity , impact, and other program metrics. Provide s logistical and programmatic support for volunteer special events , including ongoing recognition and appreciation activities. Participate s in special projects an d program improvements in alignment with department goals.

Supports the Intern with volunteer programming assignments. Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address 1001 Johnson Ferry Rd Job Family Human Resources