Residential Services Director

Summary This position is primarily responsible for administrative oversight of daily operations and clinical services; and maintaining compliance to OASAS regulations and all internal policies, procedures, and protocols. The Director is responsible for overseeing a provisional housing program and developing program activities and services for a 51 bed residential drug rehabilitation facility.

This position reports to the Clinical Director, directly supervises the Assistant Director and supports staff.

Essential duties and Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned. Ensures compliance with OASAS regulations and program policies directly related to program operations and record management. Responsible and participates with the transition from OASAS 819 to 820 programming. Implement and assure compliance with all clinical policies, procedures, and protocols.

Oversight of Elmcor’s Provisional Housing Program Coordinate with Medical Team (i.e. – physician, psychiatric nurse practitioner, nurse, Health Coordinator) to ensure appropriate medical/mental health care for participants, including medically assisted treatment. Implements, monitors, and provides oversight of all aspects related to the delivery of residential substance abuse services.

Provide oversight of clinical team regarding clinical records management (i.e. – treatment plans, counseling and group sessions, admissions, and discharges). Assure staff maintains accurate and confidential clinical records that comply with OASAS standards and internal policies. Conduct regular clinical and administrative meetings with staff.

Participate in treatment team, case reviews, and other meetings. Provide crisis intervention services. Take a leadership role for referrals and admissions for new residents. Responsible for building and maintaining collaborative relationships with external organizations such as referral agencies, mental health organizations, and the legal system (parole, criminal & family court, probation, etc.)

Supervision of HRA STARS reporting and ensuring accuracy and timeliness; Responsible for monthly HRA STARS attestations. Coordinate with the fiscal department regarding fees and services. Coordinate with the Comprehensive Operation Program to ensure soft transfers to aftercare. Oversee the daily operations of the residential facility Participate on the Quality Assurance Team conducting utilization reviews, incident management and reviews.

Manage participant data, statistics and tracking for quality improvement and monthly reporting. Assure that monthly statistics are submitted monthly to OASAS CDS and other required reporting bodies. Meet with the Clinical Directors regarding operations and program management. Coordinates staff scheduling, ensuring adequate staff coverage.

Manage residential department budget (i.e. – activities, supplies, building maintenance). Participates in leadership team meetings, case conferences, interdepartmental meetings, and staff development trainings. Assists with organizing and implementing agency wide events. Participate in fundraising activities. Represent Elmcor at community events and public forums.

Other relevant duties as assigned by Clinical Directors. May be required to work evenings and weekends. Supervisory Responsibilities: Supervise the assistant director, health coordinator/ nurse, and the house operations team. Oversight of all Clinical and Support staff. Provides and implements formal orientation plan to newly hired staff.

Responsible for the overall direction, coordination and evaluation of the department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include

interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance; progressive discipline; addressing grievances and resolving conflict. Provide ongoing trainings for clinical staff Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Master’s degree in social services or related clinical field or; BS/BA Degree from an accredited college with a major in counseling, psychology, social work or a human services related discipline and 2 years’ supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders or; CASAC and 2-3 years’ supervisory experience working with applicable populations who have substance abuse /co-occurring disorders.

Must have computer skills. Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free.

BENEFITS

20 Vacation days Annually 13 Sick Days Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit.

Chek for commuting expenses after 90 days of employment Legal Shield for legal services Public Service Loan Forgiveness (PSLF) participants