Care Manager Supervisor

Job Summary

As a supervisory position, the position of Care Manager Supervisor assumes advanced care management skills. Primary responsibility of providing clinical skills and practical experience to a minimum of five (5) assigned care management teams. Under the supervision of the VP, the CMS provides administrative support to the ACCESS Program.

Primary Duties & Responsibilities include, but are not limited to: Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual). In addition, be familiar with ACCESS Program Policy and Procedures Manual. Complete a minimum of (10) supervisory chart reviews per week. Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.

Provide Bi-weekly face-to-face supervision to assigned Care Managers. Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards. Assist with the training of new staff members. Monitor sick, vacation, and personal times for those staff members supervised by the CMS.

Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP. In consultation with the VP, attend appropriate trainings to enhance professional skill development. At the request of the VP, represent the agency at community, professional, and/or coalition meetings.

Meet with the VP on a monthly basis or more if needed for face-to-face supervision. Qualifications/Criteria: Must be able to interface with staff on all levels. Meets physical and cognitive requirements to complete assigned tasks with reasonable accommodations being made for individuals with disabilities. Ability to travel within the five boroughs of New York City via public transportation and/or automobile.

Excellent decision making skills. Excellent written, verbal and organization skills. Must be detailed oriented. Bilingual skills in Spanish preferred. Knowledge of computers/word processing.

Education

Master's Degree or working towards a Master Degree in Health or Human Services from an accredited school and three (3) years of direct case management experience. Salary $55,000- $65,000 8:30am-4:30pm or 9am-5pm 8 hour day with 1 hour lunch