Client Onboarding Associate (Fully On-Site)

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full time, in-person role located in Queens, New York.

Primary Responsibilities

• Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposes
• Coordinate provider set up with Sharefile, Billing Software and Clearing House
• Complete ERA/EFT enrollments for new and existing providers
• Communicate via phone and email with physician and administrative office staff to ensure a successful account implementation
• Guide new clients through the onboarding process, and answer any questions that arise
• Manage the early stages of new provider accounts until assigned to an account manager

Qualifications

• 2 years of experience in Medical Billing
• Familiarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)
• Experience with EFT and ERA enrollment
• Excellent communication skills (written and verbal)
• Ability to work both independently and collaboratively within a team environment
• Attention to detail and strong time management skills

Benefits

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Salary Range

This position offers a salary of $55,000-$65,000 per year, commensurate with experience.

Job Type: Full-time

Experience:

• Medical billing: 2 years (Preferred)

Ability to Commute:

• Richmond Hill, NY 11418 (Required)

Pay Range

$26 — $31 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.