Commercial Parts Counterperson

The Commercial Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other internal dealerships) and arranges for delivery and/or installation.

RESPONSIBILITIES

Locates accessories or parts and arranges for installation Monitors parts inventory and maintains storage area in good condition Maintains up-to-date knowledge of all vehicles, accessories, and promotions Maintains accurate sales documentation Provides timely and accurate reports as required Performs other duties as assigned QUALIFICATIONS High school diploma or GED preferred Previous experience preferred Working knowledge of the industry Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Strong organizational and problem-solving skills Helpful attitude and friendly demeanor Highly professional and dependable Strong computer and internet skills, including Microsoft Office suite