HVAC Service Manager

HVAC Service Manager Wanted Top-Tier Pay, Strong Culture, and Opportunity to Grow Are you an experienced HVAC professional ready to lead and develop a service team? Elevate Home Services is looking for a results-driven HVAC Service Manager to strengthen our department and deliver excellent customer service. This is an opportunity to lead from the field, help technicians reach their potential, and grow into broader leadership responsibility as Elevate continues to expand, including potential advancement into an Operations Manager role.

POSITION HIGHLIGHTS

• Salary: $70,000–$100,000, plus bonus incentives based on team performance and KPIs.
• Leadership role: Guide, mentor, and develop a team of HVAC service technicians.
• Growth opportunity: Continued opportunity to take on broader responsibility as Elevate grows.
• Schedule: No overnight or Sunday service calls. WHAT YOU’LL DO
• Lead, develop, and manage a team of HVAC service technicians to support strong performance and customer satisfaction.
• Provide ongoing training, coaching, and technical support, including call-by-call coaching.
• Oversee daily service department operations, including scheduling, dispatching, and workflow.
• Monitor department KPIs, including job completion, average ticket, and customer satisfaction.
• Assist with complex troubleshooting and support accurate diagnoses and effective solutions.
• Ensure team members follow safety protocols and applicable regulations and codes.
• Resolve escalated customer concerns professionally.
• Work with company leadership to set goals, identify opportunities, and support continued growth. WHAT WE’RE LOOKING FOR
• At least 5 years of residential HVAC service experience, including 2 years in a supervisory or management role.
• Proven leadership skills and a record of coaching and developing technicians.
• Strong technical knowledge of HVAC systems, diagnostics, and repairs.
• Experience with call-by-call coaching and a strong background in Nexstar systems and best practices.
• Familiarity with ServiceTitan and service department performance metrics.
• Strong communication, organization, and customer service skills.
• A valid driver’s license and clean driving record.
• The ability to solve problems and remain professional under pressure. WHY CHOOSE ELEVATE HOME SERVICES?
• Competitive salary and performance-based bonus opportunities.
• Low-cost health, vision, and dental insurance.
• 401(k).
• Company phone.
• Paid holidays and paid time off.
• A paid day off for your birthday.
• Clear growth pathways, including potential advancement into an Operations Manager role as the company grows.
• A supportive culture focused on employee development. ADDITIONAL PERKS
• 10% friends-and-family discount on services.
• SmartDollar financial coaching.
• Leadership training and life coaching.
• Weldon Long mindset and success training.
• Audiobook library and weekly development sessions.
• Gym membership reimbursement.
• LegalShield access.