Classified, 50% Time, Human Resources Consultant Assistant 2

Whatcom Community College (WCC) is a public associate and applied baccalaureate degree granting institution with an accomplished faculty and staff who serve 7,604 students annually on its beautiful 72-acre campus in Bellingham, Washington. Whatcom offers transfer degrees, applied baccalaureate degrees, professional and technical training programs, basic education, job skills, and community and continuing education classes.

Programs and courses are offered through in-person, hybrid, and online modalities to promote access for a diverse student population. The College is committed to equal opportunity and believes diversity of experiences and cultures enrich our campus community. The College is accredited by The Northwest Commission on Colleges and Universities.

For more information about WCC, please visit www.whatcom.edu About Our Community Whatcom's campus is located in Bellingham (population 95,960). Bellingham showcases a strong commitment to education and is regularly rated on "best of the Northwest" lists. Bellingham is midway between Seattle, WA and Vancouver, B.C. Canada.

The city is surrounded by the rural landscape of Whatcom County (population 226,850), which is home to a thriving network of farms and scenic wilderness. As you explore our community, you'll discover historic neighborhoods, waterfront cities, farmlands and mountain towns all within a few dozen miles of each other. Bellingham and Whatcom County are known for their outdoor activities.

Whether your idea of fun is visiting galleries, watching live theater, kayaking, hiking, snowboarding, or unwinding with a good book, you'll love Bellingham and Whatcom County. To learn more about Bellingham, please visit: http://www.bellingham.org

Position Title: Human Resources Consultant Assistant 2 Classification: WFSE Classified, Class Code 123F FTE: .5 FTE Schedule: 20 hours/week, scheduled Monday-Friday between 8 AM-5 PM, covering the peak time during the day generally between 10 AM and 2 PM. Shift length and time may be flexible provided most days of the week are covered.

FLSA Status: Overtime Eligible Grant Funded: No Job Summary The Human Resources Consultant Assistant 2 (HRCA2) supports the effective delivery of services within Human Resources by providing assistance to College employees, supervisors, managers, and Human Resources staff. Serving as a primary point of contact for the Human Resources office, this position responds to inquiries, provides guidance on established policies and procedures, resolves routine issues, and refers complex or sensitive matters to the appropriate HR staff member.

The HRCA2 maintains accurate and confidential personnel records, supports HR processes and office operations, and ensures information is handled with integrity, consistency, and attention to detail. Success in this role requires strong customer service, problem-solving, communication, and organizational skills, along with the ability to work independently within established guidelines.

Reporting Structure/Supervisory Relationship This position reports to the Human Resources Manager.

Essential Functions

Provides professional, courteous, and responsive customer service as the primary reception point of contact for the Human Resources office, welcoming visitors and directing them to appropriate staff and resources. Provides customer service and technical assistance regarding Human Resources and payroll processes, including recruitment, benefits, leave, and other HR-related matters; respond to routine inquiries, explain established policies and procedures within the scope of the position, resolve routine issues, and refer complex or sensitive matters to appropriate HR staff.

Organizes onboarding documentation and administrative processes for part-time hourly employees, student employees, and volunteers by collecting, reviewing, and processing required employment forms, ensuring the accuracy of the information provided. Coordinates onboarding communications with supervisors and other appropriate College staff to ensure required documentation, background checks, and employment processing steps are completed accurately and timely in accordance with established procedures.

Enters, reviews, and validates new employee profile information in the College's ctc. Link Human Capital Management (HCM) system to ensure the accuracy and completeness of employee data and supporting documentation, and correct or refer discrepancies in accordance with established procedures. Provides technical and administrative support for recruitment and selection activities, including preparing and maintaining recruitment materials, coordinating communications and scheduling, tracking recruitment documentation, and assisting HR staff with recruitment processes in accordance with established procedures.

Processes and maintains Human Resources forms, records, and documentation by receiving, reviewing, and routing submissions; tracking required information and deadlines; maintaining records and tracking logs; preparing reports and data as assigned; and archiving records in accordance with established retention requirements and confidentiality standards.

Maintains, updates, and validates employee records in the College's ctc. Link HCM system by entering authorized changes, reviewing data for accuracy and completeness, resolving routine discrepancies, and referring issues requiring additional authorization or HR review to appropriate staff. Processes and responds to employment verification requests, including Public Service Loan Forgiveness (PSLF) forms, by verifying employment information, completing or routing required documentation, and providing accurate responses in accordance with applicable requirements and established procedures.

Manages routine office communications and administrative support activities by receiving, sorting, and distributing incoming mail and packages, monitoring and responding to general HR email inquiries, and routing correspondence and requests to appropriate staff in a timely manner. Performs other related work of a similar nature and level.

Knowledge, Skills & Abilities Knowledge of general human resources areas of responsibility and practices including recruitment, onboarding, employment documentation, benefits, leave, payroll, and employment verification. Knowledge of personnel recordkeeping practices, confidentiality requirements, data integrity standards, and applicable records retention requirements.

Skill in providing professional, responsive customer service by communicating HR information clearly, responding to inquiries, identifying customer needs, and directing questions to appropriate resources. Skill in using computerized systems and applications to enter, review, update, retrieve, and validate employee information, including the College's ctc.

Link Human Capital Management system. Ability to interpret and apply established HR policies, procedures, and guidelines to routine situations, resolve discrepancies, and recognize when issues require referral to appropriate HR staff. Ability to review employment forms and supporting documentation for accuracy, completeness, and compliance with established procedures, and follow up to obtain missing or corrected information.

Ability to organize, prioritize, and coordinate multiple assignments, deadlines, and requests while maintaining accurate records and completing work in a timely manner with frequent interruptions. Ability to exercise sound judgment and discretion when handling confidential personnel information, communicating with employees and supervisors, and responding to sensitive or complex inquiries.

The ability to actively contribute to a work and learning environment that treats everyone with respect and dignity, while engaging diverse perspectives, backgrounds and experiences to enhance the College's mission, vision, and promise. Working Conditions/Environment Work is performed in an indoor office environment with frequent interruptions, shifting priorities, and multiple deadlines.

The position requires extended periods of sitting and computer use, along with frequent phone, email, and in-person interactions. Occasional movement throughout the office or campus may be required to coordinate logistics or deliver materials. Ability to lift and carry items weighing up to 25 pounds is required.

Minimum Qualifications

Four years of clerical, administrative, customer service, or related office experience. Demonstrated proficiency with standard office technology and software applications, and the ability to learn and use computerized information systems and software. OR Equivalent combination education and experience sufficient for the person to perform the duties.

Preferred Qualifications

Two years of experience in human resources, onboarding, data-entry, or employment related customer service functions. The ability to take action to learn and grow. The ability to take action to meet the needs of others. Licensure, Certification & Other Necessary Requirements Employment contingent upon passing a criminal background check and sexual misconduct review.

Occasional travel to meetings, conferences and training sessions may be required.

Salary: This is a 50% time, classified, WFSE (Washington Federation of State Employees) represented position. Salary is Range 44, starting at Step C, $2,100.50 per month which is 50% of $4,201.00 per month with periodic increments to $2,620.00 which is 50% of $5,240.00 per month.

Benefits

The position comes with a benefit package, including health, dental, life, long-term disability insurance and a retirement plan. Accrues 50% of 8 hours per month of sick leave and 50% of 11.33 hours per month vacation leave with periodic vacation accrual increases based on longevity. 11 paid holidays annually. 1 personal holiday annually after 4 months of continuous employment.

3 personal leave days annually after 4 months of continuous employment. Start Date: As soon as can be arranged with the successful candidate. Application Due Date: Applications are due by Monday, November 16th, 2026 at 5:00 pm. Position open until filled.

A completed application consists of an online application and: Cover letter detailing relevant experience and how the applicant is prepared to meet the duties of the position. Current resume. Values statement that responds to the following prompt: Short Reflection (1 page max): One of the core values of this institution is building an inclusive and supportive campus.

This core value is reflected in our strategic plan, goals and in the work that we do every day. Please describe your experience in building an inclusive environment that supports a sense of belonging.

Mission: Whatcom Community College contributes to the vitality of its communities by providing quality education in academic transfer, professional-technical, and lifelong learning, preparing students for active citizenship in a global society. Vision: Whatcom is a supportive community, empowering lives through education.

Promise: We transform lives through education. We accomplish this by supporting student growth, respecting student investment, embracing diversity, promoting excellence and creating opportunities.

Whatcom Community College does not discriminate on the basis of race, color, national origin, religion, sex, disability, honorably discharged veteran or military status, sexual orientation, gender identity, gender presentation, ancestry, ethnicity, family status, immigration status, citizenship, socioeconomic status, genetic information or age in its programs and activities.

The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director for Human Resources, by phone: 360.383.3400 or email: [email protected] , 237 W. Kellogg Road, Bellingham, WA 98226. For Title IX compliance: Title IX Coordinator, by phone: 360.383.3400 or email: titleIX@whatcom.

edu , 237 W. Kellogg Road, Bellingham, WA 98226. WCC publications are available in alternate formats upon request by contacting the Access & Disability Services office by phone: 360.383.3139, email: [email protected] , or Washington Relay: 711 Apply for Job Explore Jobs Sign In New User