Program Assistant -Data Entry

Program Assistant- Data Entry Lead with compassion. Manage with purpose. Who are we? Caring for Atlanta for over 78 years, Visiting Nurse Health System is a leading, non-profit provider of home healthcare, long-term care at home, hospice, and palliative care services. We pride ourselves in helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay.

We offer not just a job, but we also offer purpose, impact, and the chance to care deeply for people in the comfort of their homes. Our vision is to be the first choice for patients, families, payers, and other healthcare providers when they need home healthcare services. We look to not only achieve, but to also maintain exemplary patient and employee satisfaction levels.

VNHS is dedicated to continuing our investment in strong community partnerships, providing coordinated care solutions, developing a top-performing workforce, and innovating technologies to improve affordability and access to patient care. We aim to be an organization where healthcare professionals not only prefer to work, but where they are able to grow as professionals.

For more information on our organization, please visit us here . Every day we strive to display our four core values: Respect & Integrity

• We practice the highest ethical standards and honor our commitments. We are fair, transparent, honest and person-centered in all our actions. We value the beliefs and opinions of our diverse community of patients and employees. Excellence
• We are committed to delivering the best outcomes and highest quality service through the dedicated efforts of every team member. We are committed to continuous improvement in all that we do and strive to be leaders for others to emulate. Stewardship
• We enhance the lives of those we serve through responsible planning and management of the resources entrusted to us with each of us contributing toward a shared purpose. Care – We will provide compassionate person-centered care while respecting individual physical, emotional, and spiritual needs JOB-OVERVIEW Data Entry and Record Maintenance: Enter, update, and maintain accurate information in electronic databases, spreadsheets, and program-specific systems. Review data for completeness, accuracy, and consistency before submission or finalization. Identify and correct data entry errors and report discrepancies to the appropriate supervisor. Maintain electronic records, files, and documentation in accordance with established procedures and deadlines. Upload, organize, and file documents in the appropriate electronic systems. Verify information against source documents and ensure required fields are completed. Track missing information, outstanding documentation, and incomplete records and follow up with appropriate staff as needed. Maintain accurate tracking logs, reports, and spreadsheets to support program operations. Clerical and Administrative Support: Provide administrative support to program leadership and team members as assigned. Process incoming documents, correspondence, forms, and other program-related materials. Assist with preparing, formatting, and distributing reports, forms, and other documentation. Maintain organized electronic filing systems and ensure documents are accessible to authorized personnel. Assist with data collection, report preparation, and routine administrative projects. Monitor assigned tasks and deadlines to ensure timely completion of required duties. Communication and Customer Service: Communicate professionally with internal staff, clients, families, and external partners as appropriate to the role. Respond to routine inquiries and direct questions to the appropriate department or individual. Relay messages and requests accurately and promptly. Follow up with team members regarding missing information, incomplete records, and outstanding documentation. Maintain a professional and service-oriented approach when supporting program operations. Organization and Compliance: Maintain confidentiality of client, employee, and organizational information. Follow company policies, procedures, documentation standards, and applicable privacy requirements, including HIPAA when applicable. Maintain organized task lists and tracking tools to ensure assignments are completed within established timelines. Prioritize workload effectively while maintaining a high level of accuracy. Participate in training related to software systems, data entry procedures, documentation requirements, and program operations. Assist with identifying opportunities to improve data accuracy, documentation processes, and administrative efficiency. Perform other duties as assigned to support the needs of the program and organization.