Administrative Assistant - Senior

Job Title: Claim Payment Coordinator / Child Care Funding Coordinator Client: Government of Alberta Business Unit: Education and Childcare (CA07) Location: Edmonton (Remote – must be physically located in Alberta) Contract Duration: 12 months (with possible extension) Role Overview The Government of Alberta is seeking detail-oriented professionals to support the Child Care Claims Unit within the Childcare Grant Funding Team.

This role focuses on processing child care funding claims, ensuring payment accuracy, resolving discrepancies, and supporting licensed child care providers with funding-related inquiries. The ideal candidate will have strong administrative , analytical, and customer service skills, along with experience working in structured, policy-driven environments.

Key Responsibilities

Process provincial child care grant funding payments accurately and within timelines Assess eligibility for Early Childhood Educator (ECE) grant funding Review, validate, and approve or deny claims and invoices Process payment adjustments, recoveries, credits, and debits Investigate and resolve claim submission and system-related issues Respond to inquiries related to payments, claims, and registration Analyze discrepancies in claims and payments and recommend solutions Escalate unusual transactions or anomalies as required Maintain up-to-date knowledge of childcare grant policies and eligibility criteria Requirements Mandatory Requirements Education High School Diploma or GED Experience (Minimum 1 year in each area) Customer service, issue resolution, and basic technical troubleshooting Microsoft Outlook (email communication, calendar, and task management) Basic Microsoft Excel experience in a professional environment Nice to Have (Preferred Qualifications) Post-secondary education in Office Administration or related field Experience with Alberta Child Care programs (Licensing, Subsidy, Funding) Experience with childcare grant funding processes Familiarity with: Childcare Licensing Portal Child Care Information System Additional Requirements Criminal Record Check (to be completed at supplier cost) Completion of mandatory Government of Alberta training: FOIP (Freedom of Information and Protection of Privacy) Cybersecurity Information Management Respect in the Workplace