Crew Manager/ Crew Purser

Crew Manager: Main responsibilities: The Crew Manager is responsible for:

• Coordinating with the Crewing Department and Port Agents on crew joining schedule;
• Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability;
• Ensuring that all sign-on crew are met and welcomed;
• Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship;
• Conducting general orientation for new crew if required;
• Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew;
• Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew;
• Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements;
• Coordinating with vessel’s Finance Department sign-off crew’s financial matters;
• Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases;
• Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions;
• Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible;
• Coordinating with vessel’s security to ensure that all crew are aboard prior sailing;
• Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call;
• Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times;
• Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department;
• Assisting in implementing and organizing onboard crew recognition programs initiated by the Company;
• Ensuring personnel filing system is maintained according to Company requirements and standards;
• Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs;
• Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs;
• Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff;
• Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects;
• Reviewing purchase requisitions for Personnel department;
• Preparing supply list with items/ materials for the yearly needs of the Personnel department;
• Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department;
• Announcing Cabin Inspection schedule;
• Portraying a positive image of our Cruises to all guests, officers, crew, and government officials;
• Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities;
• Maintaining the working area clean, safe, and handling tools and equipment with care;
• Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities;
• Participating in emergency drills and responding to actual emergencies as per the Muster List;
• Adhering to and complying with all Company Policies and Procedures, Manuals and Directives;
• Performing duties and tasks according to above but not limited to that. The Crew Manager reports and is accountable to the HR Manager. Contract Duration: 6 +/- 1 Month