Housekeeping Team Member

Are you passionate about delivering exceptional service and creating memorable experiences? Do you take pride in your work, keeping beautiful spaces spotless and welcoming? Join us as a Housekeeper at the Hope & Ancho, where you'll be an integral part of the team that ensures our guests and wedding couples enjoy the very highest standards.

About the Role

Contract Type: Casual contract Rate of pay: National Minimum Wage Availability: Flexibility to work weekdays and weekends is essential Key Responsibilities: Guest Room Cleaning : Refreshing and preparing guest rooms to the highest standards for each visitor. Venue Preparation : Helping prepare our spaces for weddings, ensuring each room and area is beautifully presented.

Building Maintenance : Working with the team to maintain our historic venues, cleaning shared spaces and maintaining our grand interiors. Guest Welcome : Offering a warm welcome to all guests and couples, helping to create an inviting and unforgettable experience.

About You

Attention to Detail : You take pride in high standards and have an eye for detail. Customer Focused : Friendly and approachable, you love creating a positive atmosphere for guests. Team Player : You thrive in a team environment, helping others and contributing to the vibrant team spirit. Passion for Beautiful Spaces : You have a genuine interest in maintaining and caring for historic buildings.

What We Offer

A Supportive Team : Work in a positive and collaborative team environment. Beautiful Surroundings : Enjoy working in some of the most stunning venues in the country. Growth Opportunities : We value dedication and offer opportunities for career development. Be a part of making every couple's dream day come true! Apply now to join our Housekeeping team and bring a smile to our venues.

Our Venue: The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all-weather tent area, both of which can house entertainment.

We also have 12 beautiful recently refurbished riverside en-suite rooms available, with breakfast included and served in the pub. Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience when it comes to catering, customer service, and event planning and management. Giving our customers the peace of mind that they will be well looked after during their time with us.

Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.