Sr Bus Consultant Quality & Patient Safety

Sr. Business Consultant, Quality and Patient Safety Location: Regional The Southeast Permanente Medical Group (TSPMG) is one of Georgia’s largest independent, physician-owned, multi-specialty medical groups. More than 700 physicians and 300 associate practitioners work together in a unique integrated care model to provide high-quality care to Kaiser Permanente members.

Our focus is on long-term health, effective prevention, diagnosis, and treatment of disease. We are seeking a Senior Business Consultant to join our Quality and Patient Safety team . Under the direction of the Director of Quality and Patient Safety, this position provides project management, process improvement, and program management support across a portfolio of organizational strategic safety and quality initiatives.

The role partners closely with physician leaders, KPGA Health Plan Quality leaders, and other organizational functions to improve patient safety, quality outcomes, and operational effectiveness. Essential Responsibilities Manage the development, implementation, and ongoing effectiveness of safety and quality programs and initiatives.

Manage assigned projects to ensure milestones and objectives are met. Maintain project plans and documentation, compile and review performance metrics, report results, and communicate progress with team members and stakeholders. Use analytical skills, effective communication, and clinical acumen to help physician leaders and interdisciplinary teams interpret data and results to support informed decisions and appropriate changes.

Partner with operational and clinical leaders to develop, implement, monitor, and sustain corrective actions resulting from safety events, audits, reviews, and performance improvement initiatives. Collaborate with administrative and clinical management teams to implement and monitor annual goals and initiatives aligned with strategic planning and the needs of the medical group.

Apply business acumen and influence to manage projects across multiple organizational levels and functions, both locally and nationally. Prepare and deliver presentations, develop communications and meeting agendas, and support the goals and initiatives of the Quality and Patient Safety department. Continuously evaluate program effectiveness, research best practices, and recommend opportunities for improvement.

Lead investigations of safety events and develop corrective action plans to reduce future risk. Identify safety risks, trends, and system vulnerabilities through proactive analysis and recommend appropriate mitigation strategies.

Minimum Qualifications

Bachelor’s degree required. Four to seven years of consulting or similar experience within the healthcare industry. Strong listening and communication skills, including the ability to present work and recommendations to executive leaders and collaborate effectively with staff at all organizational levels. Demonstrated project management and analytical skills.

Excellent facilitation, communication, and presentation skills. Ability to establish positive, professional relationships with senior leadership and management team members. Proficiency in analyzing, summarizing, and reporting data. Familiarity with quantitative reports and data analysis. Strong analytical skills, including the ability to use Microsoft Office or similar applications to analyze large volumes of information.

Demonstrated organizational, problem-solving, process-thinking, and systems-thinking skills. Proven ability to manage multiple complex projects simultaneously.

Preferred Qualifications

Master of Business Administration, Master of Public Health, RN/BSN, or a related graduate degree. Experience in a large, multi-specialty medical group, healthcare business environment, or health insurance organization. Demonstrated success in achieving objectives by motivating and leading teams. Proficiency in Microsoft Excel, PowerPoint, Word, and office products.

Familiarity with Tableau, Minitab, QI Macros, Power BI, or other data analysis software. We Provide You Benefits may vary based on employment status. Competitive compensation based on skills, qualifications, applicable degrees and certifications, training, market data, and other relevant factors. Medical and dental insurance, a pension plan, a 401(k) plan, and life insurance.

Generous paid time off. Additional benefits designed to support work-life balance.