Residential Services - Permit Technician II (Part time)

Salary Range: $22 - $33 This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job. At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you.

We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents.

LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations. Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization.

We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality. SUMMARY: Perform complex paraprofessional work in support of residential project management, plan review, permitting and inspection activities. This position, under general supervision, is responsible for scheduling plan review projects or meetings, reviewing permit applications and packages for completeness and facilitating the issuance of permits through to project close-out.

DETAILS: Assist the public, contractors, and/or other interested parties with a variety of inquiries and requests for information related to residential construction, permit and bond processing. Coordinate requests with departmental staff and external customers. Generate various reports. Assure final permitting and construction completion.

Develop and maintain tracking systems. Participate in meetings related to department activities and interests. As applicable, provide front office support, which may include answering telephones and providing information to callers; periodically staffing service points that require in-person interactions with customers or staff; and/or, performing other related activities.

Minimum Qualifications

Minimum of three years of progressively responsible experience in the area of assignment.

EDUCATION

Associate's Degree or a combination of relevant education and experience accepted. KNOWLEDGE, SKILLS and ABILITIES: •Knowledge of applicable principles, practices, methods, and techniques used in facilitating plan review and permitting in Mecklenburg County, NC. •Knowledge of construction documents, processes and performing construction related calculations.

•Knowledge of Federal, State and local statutes, codes, and regulations. •Skilled in effective recordkeeping principles and practices, database usage and filing systems. •Skilled in customer service principles. •Ability to build partnerships, identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals •Ability to remain "customer focused": ensuring that the customer perspective is a driving force behind business decisions and activities.

Crafting and implementing service practices that meet customers' own organization's needs. •Ability to leverage resources. Taking advantage of available resources (individuals, processes, departments and tools). •Ability to effectively manage one's time and resources to ensure that work is completed efficiently. To establish courses of action for self and others to ensure work is completed efficiently.

SAFETY AWARENESS: Identify and correct conditions that affect employee safety; upholding safety standards. COMPUTER SKILLS: Proficient in various applicable computer programs, including Microsoft Office Suite and electronic plan and permitting management. SUMMARY: Perform complex paraprofessional work in support of residential project management, plan review, permitting and inspection activities.

This position, under general supervision, is responsible for scheduling plan review projects or meetings, reviewing permit applications and packages for completeness and facilitating the issuance of permits through to project close-out. DETAILS: Assist the public, contractors, and/or other interested parties with a variety of inquiries and requests for information related to residential construction, permit and bond processing.

Coordinate requests with departmental staff and external customers. Generate various reports. Assure final permitting and construction completion. Develop and maintain tracking systems. Participate in meetings related to department activities and interests. As applicable, provide front office support, which may include answering telephones and providing information to callers; periodically staffing service points that require in-person interactions with customers or staff; and/or, performing other related activities.