General Manager

Job Details: Job Location: Knoxville

• KNOXVILLE, TN, Salary Range: Undisclosed, Lead. Improve. Drive Results. We're looking for a hands-on General Manager to lead and optimize warehouse and distribution operations in a high-volume environment. This is a high-impact leadership role where you'll develop people, improve processes, promote a culture of safety, and directly influence operational performance, customer service, and profitability.

Responsibilities

Lead daily warehouse and distribution operations to deliver exceptional service, operational excellence, and strong financial performance. Champion a culture of safety by promoting safe work practices and ensuring compliance with company policies and regulatory requirements. Coach, mentor, and develop warehouse leaders and team members to build a high-performing organization.

Foster a culture of accountability, collaboration, and continuous improvement. Optimize order fulfillment, logistics, and warehouse operations to improve efficiency and customer satisfaction. Evaluate workflows, staffing, and operational processes to identify opportunities that increase productivity, improve service levels, and control costs.

Develop, monitor, and leverage key performance indicators (KPIs) to measure success and drive operational results. Establish and maintain standardized operating procedures (SOPs) that promote consistency, quality, and operational excellence. Identify operational challenges, implement practical solutions, and lead continuous improvement initiatives.

Partner with leaders across the organization to align operations with company goals and support long-term business success.

Qualifications

What You Bring Bachelor's degree in Supply Chain, Logistics, or a related field preferred, or equivalent experience. 10+ years in warehouse/distribution operations 4+ years in a leadership role Proven success improving performance in a fast-paced environment Strong leadership, communication, and problem-solving skills Experience working with KPIs and operational data Proficiency in Excel and operational systems Work Environment Mix of office and warehouse setting Active role with regular time on the floor Occasional lifting up to 25 lbs.

Why This Role Stands Out True ownership of operations Ability to make immediate impact Strong team environment Competitive pay and benefits Benefits: 401(k) and 5% matching Dental insurance Health insurance Paid time off Parental leave Vision insurance